18/09/2016 Roadking818, Jacksonville, Florida
On business in this area of Louisiana. Booked this hotel via Internet without really looking at the description. Arrived very late after flying into New Orleans and driving almost three hours. Chec... more
On business in this area of Louisiana. Booked this hotel via Internet without really looking at the description. Arrived very late after flying into New Orleans and driving almost three hours. Check-in was a breeze. The clerk greeted us with a friendly smile and was very courteous. We were two people each with our own rooms. The hotel was made up of several standalone buildings that were likely built at various times over the past.
The hotel is actually a motor lodge type where the door to the room opens up directly to the outside parking area. I wouldn't recommend this type of place to someone traveling alone, especially a woman. There didn't appear to be security at this hotel.
Upon entering the room, the air conditioner was on and it was very cold. The room had a stale odor but it wasn't unbearable. It seemed that the humidity is likely the issue with the odor. There were two queen beds. The bed was comfortable but pillows were extremely soft and saggy, not to my liking.
Bathrooms cleanliness is most important to me. The bathrooms were updated and clean however the tile floors were not swept or cleaned well enough after the previous guest. There were crumbs and other debris on the floor. Had to cover the floor with a bath towel.
Breakfast was included with the price. The attached restaurant, The Forest, provided a buffet breakfast. There was a good selection of fresh fruit, cooked entrees and cereals. The eggs were a disappointment as they were very likely the freeze dried type that only require water to reconstitute them. They had eggs available cooked to order but I found this out after eating. No one offered this option. The rest of the food was pleasant (cheesy potatoes, French toast, grits, etc). Strangest item on the buffet was corn-dogs. Not good for breakfast but probably there for the kids.
All in all, the hotel and the restaurant were a good value for the price but they do need to pay more attention to cleanliness of the rooms. Maybe inspections should be done by managers after cleaning crews are done.
If returning, I would give another try. less
gretchen1810, General Manager at BEST WESTERN Forest Inn, responded to this review
Thank you for the review of our property. Yes we are an exterior property that indeed added a building one at a time over the years. All of our rooms have been remodeled several times over the years as well. We appreciate the positive words that you gave and recommendations as well. If you are ever in the area, we hope that you stay with us in Franklin, LA. Have a great day!!!!