Nice Staff, Noisy Hotel
21/04/2018 SenateBean, Fort Walton Beach, Florida
First impressions were very good. The staff was fantastic and housekeeping was top notch. The problem was primarily with the location and room in general.
I didn’t care for the linoleum floor.... more
First impressions were very good. The staff was fantastic and housekeeping was top notch. The problem was primarily with the location and room in general.
I didn’t care for the linoleum floor. At first, I really didn’t think much of it considering the weather. It was only later that I found out it was a pet room and had nothing to do with the weather.
The hotel is basically at a truck stop location off of I-84. The semi-trucks that were in the adjacent parking lot, ran all night. The people were equally as loud.
The walls are paper thin and the toilets in the adjacent rooms flush with a roar. You can her people talking and their TV through the walls.
The TV was dated, and was picture was no longer clear. The room coffee was terrible, but the lobby coffee was much better.
The hotel does not have its own breakfast and you have to go to the adjacent restaurant. At first, I was put off by this idea, but it was actually outstanding. You get a voucher and its good for a free breakfast or $6 off your order. I found the breakfast to be excellent with plenty of food.
The housekeeping staff did an excellent job and the room was always fresh and clean. Not a lot of choices in Mt Home, but I will consider a different hotel on my next trip. less
Denise B, Manager at Best Western Foothills Inn, responded to this review
Thank you for your feedback, we take comments and suggestions we receive from our guest seriously. They tell us what we did right, what we do wrong and how we can improve. Your willingness to share your recent experience is appreciated.