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Best Western Folkestone Opera

3 Star

Rooms & Rates

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The Best Western Folkestone Opera is a choice location. We are in the center of the business and fashion area, near the Madeleine Church and the Opera House. The Rue du Faubourg St. Honore and department stores are nearby. All rooms have recently been renovated and are equipped with individual air-conditioning, free Wi-Fi access, courtesy tray, flat screen television, in room safe, direct dial telephone, mini-bar and hair dryer in each bathroom. The Best Western Folkestone Opera offers a breakfast you will enjoy with a delicious buffet featuring homemade pastries for 15.00 EUR. We have a bar and lounge, fax and photocopy services and laundry service. The rooms are only for one or two persons. No cribs or rollaway are possible. At the Best Western Folkestone Opera there is a large choice of metro and bus stops.

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Location

9 Rue Castellane
Paris
75008
France
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 75008

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Address
9 Rue Castellane
Paris
75008
France





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 810 traveller reviews
Rating: 5 403
Rating: 4 339
Rating: 3 45
Rating: 2 12
Rating: 1 11
Rating

Poor staff-client relation

25/08/2018 Sergiu77, Sibiu, Romania

We make the reservation directly through their site. One of the reason for choosing this hotel was the airport shuttle service they provide. I booked a room for 4 nights with a baby crib. 2 hours prio... more

Owner Response
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Guest , We deeply apology that you couldn't enjoy your crib at your arrival .To make things better on the next day of your arrival we suggested you to change to a bigger room so you can enjoy the room space with a baby crib in it . concerning the shuttle even it is independant of our will ,we apology about the fact he was late , we try to manage another solution as quick as possible and hopefully you could get your flight on time . We really try to make the best for your stay and unfortunately you get trough few problems that dissapointed you and for that we are deeply apology . Afterall we hope have the pleasure to welcome you for another stay and will do our best to make you forget all those bad impression you had on your fist stay . Kind Regards Daniel
Rating

Lovely tea fir two

22/07/2018 Moviemyhts, London

It’s hard to get cream tea. But best western made a huge effort in their lovely friendly attentive service. They made us really welcome and the cream tea was lovely. Going back there again soon. It’s ... more

Owner Response
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Guest , We are pleased to hear that our service did satisfy your attempt .your review is the best way for us to improve our service . You will always be welcome in our Hotel and hope have the pleasure to see you soon . Kind Regards.
Rating

Best Western Folkestone Opera Great visit as usual

04/07/2018 christopherhogarthw, Melbourne, Australia

A return visit, & unfortunately this time we had a small rom with shower over deep bath. The pleasant helpful staff moved us into our usual queen room later in the week Great location close to sightse... more

Owner Response
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Guest , We are pleased that as an usual guest you keep coming in our Hotel for your stay . Concerning your room unfortunately it was not available on your arrival . Hopefully we could satisfy your request in the next days . We are pleased that the comfort and service of our hotel still satisfied you . you will always be welcome in our Hotel and do not hesitate to give a call at the reception days before your arrival so that we try to make the necessary for giving you your favorite room . Kind Regards .
Rating

Very bad welcome on the check in day.

03/07/2018 madinelesmaack, Washington DC, District of Columbia

I occupied room 509. Very nice room. We checked on June 28th. The lady who received us was really rude seemed not to be a professional. We still have a bad impression. Even my children are still distu... more

Owner Response
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Madam , First of all we would like to thank you for choosing our Hotel . Concerning the inconvenience on your check in we would like to apology if the way it was donne seems to be rude . But unfortunately the initial room booked was for 2 people and on you arrival you were 4 people . She tried to explain the legaly maximum occupancy is 2 people in a room . That's we suggest you to store the luggage of the members of your family in our luggage to avoid an uncomfortable check in in your room which the space will be limited for 4 people and their luggages . Afterall for your next stay we suggest you to try our adjacent room which correspond to a family from 3 to 4 people . We are pleased that our staff did satisfy your attempt night and day and hope have the pleasure to welcome you soon . Kind Regards. Kind Regards.
Rating

Need to be refurbished!

06/06/2018 CocoP15,

Location is good. Hotel staffs are kind.. Air-conditioned but very small and old-fashioned room. The worst thing was corridor stinks like a sewer! It has an elevator but you might need to wait if you ... more

Owner Response
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Guest , thank you for taking time to share your feedback of our Hotel . Concerning our elevator effectively in the rush hour time it is busy . Concerning smells of the corridor we did the necessary quickly . We are pleased that our staff did satisfy your attempt and that you could enjoy our hot&cold buffet . We hope have the pleasure to welcome you in the newt future . Kind Regards.