13/05/2018 holqueen99, Singapore, Singapore
We had a last minute change in France so booked this hotel a day before arrival. This hotel was chosen mainly because of its location as its close to a few metro stations and close to many shops and r... more
We had a last minute change in France so booked this hotel a day before arrival. This hotel was chosen mainly because of its location as its close to a few metro stations and close to many shops and restaurants.
Friendly and helpful front office makes checking in a breeze.
Hotel is somewhat run down though. Room carpet greyish, toilet door knob falling off and bathroom layout just strange. Difficult to use the sink tap as its fixed at a weird angle. Bathroom tiles still in pretty shape but nowhere to put toiletries (yes we left toiletries bag on the floor...) and the toilet paper was put on stand on the floor.
Our room is on level one facing the small street, soundproofing is bad. Could hear the garbage truck siren early in the morning from our room.
Book this hotel for the location and nothing else. less
, Responsable relations clients at Best Western Hotel Folkestone Opera, responded to this review
Dear Guest ,
First of all we thank you for choosing our hotel for your stay in Paris .
We are pleased to know that our location didi satisfy your request .
concerning the room we inform you that we have 4 room categories .
the one choosen for your stay was a Classic Double Room .We also have rooms on the courtyard and our Hotel got 7 floors .
You may should have request a higher floor room and even on the back, which will more satisfy your attempt .
We will have the pleasure to welcome you next time to experience our other rooms type which may satisfy your attempt and change your mind about the comfort and facilities we offer to our guests .