Can't beat this!
06/05/2018 Marymillicent, San Antonio, TX
Travelling through ms and we just wanted a comfortable stay that didn't break the bank. This BW was awesome. The desk personnel were very helpful and worked to get us the best room at the best price... more
Travelling through ms and we just wanted a comfortable stay that didn't break the bank. This BW was awesome. The desk personnel were very helpful and worked to get us the best room at the best price. For us it was AARP. The room was well appointed almost new it seemed. The TV system was good and allowed me to quickly plug in my firestick. The pool looked so pretty and the grounds were well kept. These are the things that attract me to a property. A couple of things my husband did not like. They made cute little towel animals - we both loved them. The problem was they were made with our towels that we used and we were missing a wash rag. We could've asked them to bring us one we but it was very early and we didn't. The other thing my husband didn't like was that evidently the carpets are pretty dirty. You don't notice it but when he got into the shower dirt pooled in the water. That's something I don't ever remember happening in other hotels - so slippers are in order. I still rated this a 5. Everything else was very clean and the room rate was great - it was a very good deal! less
LesLeigh A, General Manager at Best Western Flagship Inn, responded to this review
Thank you for your review of our hotel. We appreciate any and all feedback from our valued guests. We apologize for the issue with the carpet in the room. We will have that addressed immediately. Please feel free to contact me if needed. Thanks again for your feedback and we hope to see you again in the future!!