Well-positioned hotel, with great staff.
31/08/2015 Peter F, Worcester, United Kingdom
Excellent location, and although the secure paid-for car park is very small (the staff will direct you to a space, but being at the rear, you need to call them to let them know you need entry), there ... more
Excellent location, and although the secure paid-for car park is very small (the staff will direct you to a space, but being at the rear, you need to call them to let them know you need entry), there is also on-street parking nearby, as long as the space is vacated by 8am.
Internally the hotel is quite a maze of adjacent properties and some parts have been very well refurbished, whilst others are still awaiting it. Free Wifi throughout.
The restaurant and bar are below ground level, and are not huge. There is plenty of space, though, but not much natural light. I have had dinner on several occasions - usually very good, but once was disappointing.
Breakfast buffet is a good spread, quality of the hot food from the dishes is acceptable, but the continental buffet is great, and items straight from the kitchen good as well. Breakfast service early morning is well staffed, but takes a while to gain momentum. Evening and bar staff are far more friendly and on the ball.
The front of house staff, porters and cleaning staff are what makes this hotel - friendly welcome, always willing to help and sort out any problems.
The location is very close to the cathedrals and the J-M university, so convenient without being right in the middle of the hustle and bustle. The area is also surprisingly quiet.
I have stayed several nights, and am continuing to book here as my preference for value and convenience. less