Don't judge a book by its cover.
10/04/2015 micksmate, Chesterfield, United Kingdom
At first sight the hotel is quite dissapointing. It could look so much better with even just the addition of a few plants etc. However the public areas inside are smart and clean. We used a Groupon... more
At first sight the hotel is quite dissapointing. It could look so much better with even just the addition of a few plants etc. However the public areas inside are smart and clean. We used a Groupon voucher and the room we were given was clean, although a bit dated. The bedding was spotless and the bed comfortable. Plenty of teas, coffees etc including biscuits which you don't get everywhere. Shower and bathroom clean with spotless towels.
The one thing we found though was that there was no atmosphere in the place at all. The bar was dead and when I ordered a G and T was told " no ice ". The tonic water didn't even come out of the fridge but off the shelf. Most of the staff around appear to speak very little English which obviously limits how welcoming they can be.
My main complaint would be disturbed sleep. We were quite close to a storage area and on both nights were woken several times with what I assume were members of staff accessing the area. It didn't help that the floor outside our room creaked. The first morning we left our room to find full laundry bags piled outside our door.
If you are happy to use the hotel as a place to sleep and go elsewhere for food and drinks etc then at the price we paid you can't really fault. Breakfast was adequate but nothing special. Would use again with a voucher but probably not if we had to pay full price. less