My wife and I stayed here for 2 nights. When you enter the hotel you are met with an impressive hallway with sparkling floors and chandeliers. We went to reception where we waited over 5 minutes, even though we could see a member of staff on the computer in the room behind the desk. We were eventually booked in by a staff member from the hotel floor who then had to take our booking into the person on the computer.There was no welcome greeting, he was only interested in trying to get us to book an evening meal. We were sent down a number of corridors to our room ( No 57 ). The room was booked as a double, the room we got was a single with a double bed, single wardrobe, one bedside table. On further inspection we noticed how dirty the room was, white stains on the curtains, marks all over the radiators. In the shower the grouting was dirty and there was no shelf in the shower to put soap etc.
Breakfast was OK with normal options.When we booked out we weren't asked about our stay or any small talk, just pay and go. The pictures of rooms on there website was nothing like the room we were given. less