We’re on a road trip driving our daughter back to Gonzaga University- Go Zags!!
The only reason I didn’t give this hotel a 4 star rating is because our room was not renovated, as were some of the other rooms. However, for a great price, we were given a suite with separate private room for my husband and me, as well as 2 double beds in a separate large room that accommodated our daughter with her own privacy which she loved!
The room was very clean, bed very comfortable, bathroom/shower great with a good “breakfast included” area with hot breakfast that was perfect for our needs.
However what made our trip super enjoyable was the personnel that went above and beyond.
Of particular excellent service was the dining room manager/housekeeper Maria Gaurdine who welcomed us, shared personal stories, replenished the dining room food and went above and beyond expectations! Such a good woman and loyal to Best Western. Don’t let this one go- she’s a gem!
We came in late 10P, typical road trip, and Wyatt, the Front Night desk manager, greeted us and was the person responsible for accommodating us with the last room available for our threesome family. Thank you Wyatt for helping us with our luggage and checking that the AC worked perfectly for us. We appreciated his personal interest that we were comfortable.
Finally, kudos to Megan A, the Front Desk Manager for giving us the opportunity to check out late.
All in all all our stay was short and good. We unfortunately didn’t have time to use gym, but were offered snacks and drinks as we left for the next leg of trip. Good experience- safe and good night sleep!
Also Wyatt told us they match any internet booking price with Best Western Reward Points!! less