Best Western Fallon Inn & Suites

1035 W Williams Avenue, Fallon, Nevada, 89406-2633, United States
based on 574 reviews Trip Advisor Logo
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Best Western Fallon Inn & Suites

Experience family-friendly Fallon, Nevada with surprising comfort, at an affordable price, at this centrally located Best Western hotel. Located minutes from casinos and top area attractions the Best Western Fallon Inn & Suites is located within mi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1035 W Williams Avenue, Fallon, Nevada, 89406-2633, United States

Reviews of Best Western Fallon Inn & Suites

Traveller Overview:
4.5 Rating: 574 reviews
Excellent 51%
Very Good 34%
Average 8%
Poor 3%
Terrible 2%
Rating

Mizunosport1, wrote review 25/07/2021

Not what I expected

Passing through Fallon so we were only here for one night. The staff at check in were super sweet, even got a free upgrade. However, the only reason I am giving this three stars is that the room was v... more

Owner Response
Hospitality Team, General Manager at Best Western Fallon Inn & Suites, responded to this review
On behalf of our entire team I would like to apologize for not meeting your expectations during your stay with us. Guest satisfaction is of the upmost importance to us. We are actually in the process of updating the rooms from carpet to hard wood laminate flooring. I hope that you will chose to stay with us in the future so that you can see the improvements we are making to the property. On a brighter note, I am pleased to hear that you enjoyed our Warm Deluxe Breakfast and all that we have to offer. Once again, I do apologize that your stay was not the best that it could be. If you would like to discuss the issue you had any further I urge you to reach out to me directly at the hotel. I hope you have a great day and stay safe!
Rating

V3056MJmichaelm, wrote review 09/07/2021

Good but could easily be a lot better

Always helpful staff and quiet facility. The low point is the breakfast is not great; awful cereal selection, the cheese in the eggs is like 7-11 nacho cheese. They try and blame covid but that is obv... more

Owner Response
Hospitality Team, General Manager at Best Western Fallon Inn & Suites, responded to this review
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am truly sorry that our Warm Deluxe Breakfast did not meet your expectations. We are continually looking for ways to improve. Thank you for the kind words regarding the staff. I will definitely let them all know what a great job they are doing! We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Rating

SaraG535, wrote review 14/06/2021

Falsely advertised

I booked this room because I planned to swim in the pool with my daughter, and enjoy breakfast before hitting the road. Neither one of these things happened. I was informed at check-in that the pool... more

Owner Response
Hospitality Team, General Manager at Best Western Fallon Inn & Suites, responded to this review
Thank you for being a valued guest. We appreciate the time you have taken to give us feedback so we can reward our staff for their success and address opportunity to improve our experience during guest stay. Our pool is open from Memorial Day to Labor Day each year, but due to COVID restrictions we have been unable to open it so far this year. We do have a projected date of the 24h to open. We are also looking forward to opening a full breakfast starting at the same time. When traveling through Fallon please come and see me directly so I can meet you personally and ensure a fantastic Best Western Fallon experience!
Rating

Jody D, wrote review 08/05/2021

Once again to the Best Western!

Soon, I will once again be heading south to Fallon, Nevada. And once again I am looking forward to staying at Best Western's hotel there. Here's why. First, given the accommodation and amenities ... more

Owner Response
Hospitality Team, General Manager at Best Western Fallon Inn & Suites, responded to this review
Hi Jody, Thank you so much for taking the time to give us your feedback regarding your stay with us. It makes me so happy to hear that we were able to meet your expectations. I will make sure I let the staff know what a great job they are doing. I look forward to seeing you again in the near future. Travel safe and see you soon!
Rating

Lyn B, wrote review 14/04/2021

Clean and Convenient

This is an older motel that is in pretty good condition (but showing some signs of age). It is located within a fifteen minute walking distance of the Maine Street business district. The staff were f... more

Owner Response
Hospitality Team, General Manager at Best Western Fallon Inn & Suites, responded to this review
Thank you so much for your wonderful feedback! We are so happy we provided the quality and service you expect and deserve. We look forward to seeing you again, and thank you for choosing Best Western Fallon Inn & Suites.