I stayed in two different pet friendly rooms during this stay; both were clean and comfortable. But the real reason I'm posting a review today is to thank the incredible people there!
The morning after my first night, my cat got lost. The staff and other people staying at the hotel went way above and beyond helping me find him. Halfway through the day, I booked another room so I could stay and continue searching. At about six p.m., Cleo was found (much to my relief).
For the past few years, this has always been my choice of hotel in Fallon. I stay about four nights annually, on my way to visit family or returning home. Now, I will certainly be sticking with this place (although the rooms are so good I probably would have anyway).
Particular thanks to Valerie, Sarah, Cheryl, Wynter and her mother, Gail, Heather, Lee, Amy, Jeff, and the gentlemen who work in the breakfast area and in maintenance! These are the kind of people who can restore a person's faith in humanity. less
BWFallon, Manager at Best Western Fallon Inn & Suites, responded to this review
Thank you so much for your kind words and wonderful review! I am so happy to hear that Cleo your cat was found, reading this brought me so much joy. It is our goal to provide every guest with the best experience possible and to provide them with a home away from home. I am happy to see we were able to accomplish this goal during your stay with us. I'll be sure to thank everyone you mentioned for going above and beyond and caring for our guests. Thank you again and we look forward to see you again the next time you're in the area!