Best Western Fairfax

3535 Chain Bridge Road, Fairfax, Virginia, 22030-2703, United States
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Best Western Fairfax

Fairfax City is conveniently located close to Washington DC, so guests can take advantage of the nations capital without the inconvenience of being directly downtown.

Our Fairfax City hotel boasts a great location thats just minutes from the
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
3535 Chain Bridge Road, Fairfax, Virginia, 22030-2703, United States

Reviews of Best Western Fairfax

Traveller Overview:
4.0 Rating: 554 reviews
Excellent 36%
Very Good 34%
Average 16%
Poor 6%
Terrible 6%
Rating

walternanne, wrote review 02/08/2021

Do not recommend this BW

Our room had many issues. Tv did not work waited many hours to have someone come to fix the problem. When they finally came switched our room to a room with bad lighting and the tub flooring was bubb... more

Rating

alidamji, wrote review 06/06/2021

Good For Rest and Regrouping

The room that I was in was clean and properly made-up. However, to get to the room we walked within a short hallway where a strong smell of oil-based paint was permeating the air, but the walls didn't... more

Owner Response
Ajay Kapur, General Manager at Best Western Fairfax, responded to this review
We appreciate your business and your feedback. We look forward to your future return.
Rating

jamesbT2039EH, wrote review 04/06/2021

Inaccurate Bill - Staff Refused to Help

I used my rewards points to get two free nights, and instead was charged $30 for each of those nights. When I asked why, I got the run around and eventually was told to call corporate. Corporate just ... more

Owner Response
Ajay Kapur, General Manager at Best Western Fairfax, responded to this review
We are sorry to hear that you experienced some difficulty with applying the points to your account. Your concerns have been forwarded to the appropriate personnel for further assistance.
Rating

fab04, wrote review 15/10/2020

A great place to stay!

My husband and I stayed 8 nights at the Best Western - Fairfax. We were so pleased with everything about our stay. The front desk people were great - friendly, thoughtful, helpful, and efficient. We... more

Owner Response
Ajay Kapur, General Manager at Best Western Fairfax, responded to this review
We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, . “We at Best Western Fairfax are using state of the art chemicals (Ecolab) designed for COVID-19, and Sanitizing all Sleeping Rooms and Public area. If you are traveling, please choose us, as we are exterior corridor Hotel and provide garden type atmosphere, you don’t have to use elevator’s or hallways to go into your room. We provide touch less check-in and checkout. **WE ARE BIG ON SENSITIZATION**
Rating

scottandreneel, wrote review 24/07/2020

Unauthorized charges for a room we didn’t use...

Beware of the charging practices of this hotel ... The room was fine, clean enough, etc. I booked this hotel for my son to stay one night. He checked out and the hotel charged us for an extra night,... more

Owner Response
Ajay Kapur, General Manager at Best Western Fairfax, responded to this review
Fake News... Guest never stayed here, but her son did as per her own comments, who checked out after 4pm and was charged for the entire day as our check out time is 12-Noon. Hotel was also threaten that a bad reviews will be posted by her if full refund was not given. Hotel does not welcome threats, and has charged for services given.