A wonderful relaxing place to be
05/08/2017 524magrietk, Baviaanskloof, Willowmore
We enjoyed the outside garden where we were able to relax after a busy day. It was very hot in July. The wall sockets and fast internet facilities outside enabled us to do a lot of office work. It was... more
We enjoyed the outside garden where we were able to relax after a busy day. It was very hot in July. The wall sockets and fast internet facilities outside enabled us to do a lot of office work. It was the only hotel we stayed in during our 14 day trip through Europe which offered these facilities. Five stars for that alone! Reception desk staff were very friendly and helpful. The hotel was busy and the staff tried their best to be of service to everyone. Everything was super clean. We did not have great linen on the bed. A single bed-duvet for a double bed and only one cushion each. Apparently we could have asked for other bedding. But why not the correct bedding from the start? Otherwise this hotel can be recommended. The best smokers facility in any hotel outside too. All people were treated with respect. less
Hotel Expo B, Front Office Supervisor at Best Western Expo Hotel, responded to this review
Dear Valuable guest,
Thank you for contacting the Best Western Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.
It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Expo Hotel for your future travel needs.
Hotel Expo Team