20/10/2018 Jeffrey T, Benson, United States
We travel for leisure and stay at Best Western properties 50+ nights per year in various states. As such, we have experienced the offerings of a wide variety of properties, some good, some not so muc... more
We travel for leisure and stay at Best Western properties 50+ nights per year in various states. As such, we have experienced the offerings of a wide variety of properties, some good, some not so much. In our experience, this property ranks at the top of all the categories, the most important being customer service. In this stay, I must comment that the Columbus Executive Suites had a tough act to follow as we had spent the previous night in a Best Western Premier property in Natchez, MS where our accommodations were top notch and the service excellent. In Columbus, we were more than pleasantly surprised at the accommodations, service, friendly and knowledgeable staff and completeness of the breakfast. The room was spotless, the heat/air conditioning units appeared new and were very quiet and there was tile instead of being carpeted throughout. There was plenty of hot water and the drains worked as designed. The property sits back from the road, so there was no noise and our sleep on the very comfortable mattress was uninterrupted. WIFI worked great. Well done to management and staff!! The best evaluation a guest can provide is return business and we would not hesitate to come back and stay here again. less
Sharon C, Front Office Manager at Best Western Executive Suites, responded to this review
Dear Valued Guest,
I am so glad you had a great stay with us. We will continue to strive in giving great customer service.
If you need any assistance please give me a call.