Best Western Executive Suites - Columbus East

1899 Winderly Ln, Pickerington, Ohio, 43147-8637, United States
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Best Western Executive Suites - Columbus East

This spacious and tranquil all suites property is minutes from downtown, OSU, Ohio Fairgrounds and numerous restaurants. The Best Western Executive Suites Columbus East has convenient access to the American Motorcyclist Association Museum, the Ameri show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Executive Suites - Columbus East

Traveller Overview:
4.0 Rating: 397 reviews
Excellent 34%
Very Good 32%
Average 18%
Poor 9%
Terrible 4%
Rating

Paul P, wrote review 13/11/2019

Best avoided

In the morning I was leaving I found two different kinds of bugs in my bed, when I killed them both left blood marks. In all my years of using hotels I’ve never encountered bedbugs before, if that’s w... more

Owner Response
Tina M, Guest Relations Manager at Best Western Executive Suites - Columbus East, responded to this review
Dear Valued Guest, I am so sorry for the unfortunate incident that you experienced regarding the visit of unwelcome bugs in your guest room at that time. We do have pesticide treatment every month and we never had a problem in past and also usually our housekeeping staff always check it properly after they complete cleaning the room but I will also make sure with my housekeeping staff about the incidence. Thank you for your comments. We hope to see you again and to impress you with our improvements.
Rating

thomasnW5969EV, wrote review 01/11/2019

Ohio Visit

The hotel is located very closely to a couple local restaurants and a few chain fast food establishments allowing a much needed break of travels for food or entertainment. If one wishes to the BlackLi... more

Owner Response
Tina M, Guest Relations Manager at Best Western Executive Suites - Columbus East, responded to this review
Hi thomasnW5969EV, Thank you so much for your kind words and heartwarming review. I’m so pleased that you found our location to be convenient and pleasant place to stay near restaurants and food chains. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Rating

Micah L, wrote review 12/10/2019

Amazing room and staff!

We spent very relaxing moments in this Best Western! Breakfast was delicious and we were able to get some rest from a busy schedule. We highly recommend this hotel! Staff was VERY helpful and kind. We... more

Owner Response
Tina M, Guest Relations Manager at Best Western Executive Suites - Columbus East, responded to this review
Hi Micah L, Thank you for taking the time to share your kind review and recommendation. Our hearts overflow with joy and gratitude for the flattering and motivating review you wrote. Thank you for your compliments to our kind and helpful staff, delicious breakfast, and high standards of cleanliness and hospitality. Thank you so much for your business and we look forward to your next visit.
Rating

Tom T, wrote review 26/09/2019

Best Western

We always try to stay at a Best Western. Their rooms are always clean and their staff is always there for us. Being the owners of their hotel makes them really care about the customer. Breakfasts ar... more

Owner Response
Nilesh P, Guest Relations Manager at Best Western Executive Suites - Columbus East, responded to this review
HI Tom T, Thank you for the kind review and for always choosing our hotel. It means a lot to us that you’ve taken the time to share many positive features of your most recent stay with us. Your five-star review is greatly appreciated. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We will also be working on your observations especially with the WIFI and we promise great connectivity next time. Thank you so much for your business and we look forward to your next visit.
Rating

MainlyMaine, wrote review 24/09/2019

A great value in columbus

This property is really not quite up to what we consider the Best Western standard in terms of property/room attractiveness -- things are getting just a bit dented/shabby around the edges -- but it is... more

Owner Response
Nilesh P, Guest Relations Manager at Best Western Executive Suites - Columbus East, responded to this review
Hi MainlyMaine, Thank you for taking the time to share your review and experience. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our staff and we were able to meet your expectations of cleanliness and service in our hotel. We shall definitely work on your observations and we promise a better stay next time. Thank you for the recommendation and we appreciate your review. We can't wait to serve you again.