Roomy and functional, but “budget” is the operative word
For the price and space, this hotel would be an excellent choice for families on a budget. Lobby and grounds appear to be nice. Check-in was friendly enough. Two options for breakfast grab & go dur... more
For the price and space, this hotel would be an excellent choice for families on a budget. Lobby and grounds appear to be nice. Check-in was friendly enough. Two options for breakfast grab & go during COVID, one hot and one cold.
Budget is the operative word for how the room is furnished. It is a huge room with separate living and sleeping areas and two TVs (albeit small). However, it is a rather dated and spartan one. Room has standard budget hotel furniture, what little there is. A few more pieces of accent furniture, chairs, and pictures would make this room look a lot less empty.
The room also had some unusual and rather cheaper looking fixtures. The heating unit is cheaply covered up with what appears to be painted plywood. There is a lot of kitchen cabinetry and a large countertop despite the lack of a kitchen although the room has a microwave and larger compact style refrigerator. The closet is oddly covered by a large mirror that opens out. Our room had a large area of plaster busted open and bubbling out in one of the walls.
The mattress was not a decent one and was not comfortable.
If I were the hotel owner I would either: 1) Update the rooms so I could charge more for the space each one is taking up, or 2) Break up the rooms to create more rooms to generate more room revenue. They aren’t making the best use of the space.
Despite sounding negative, it isn’t a bad place, just not the most comfortable one. As I said, families with kids on a budget will enjoy this. Business professionals not so much. less
Tina M, General Manager at Best Western Executive Suites - Columbus East, responded to this review
Dear Valued Guest,
Thank you for taking the time to post a review of your recent stay with us. It was a pleasure hosting you. Thank you for giving high marks for cleanliness and staff friendliness and helpfulness.
We are always striving to improve our offerings and that is why your input is so important. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making. Thank you very much.