Best Western Executive Inn & Suites

This is the perfect hotel for families of USC students! We first found this hotel when our daughter chose USC as her college in 2015. The hotels near campus wanted $300 and even $400 a night! We thought the $85 room at this Best Western was worth the 10-minute drive to campus. And boy were we right! Since then, we have stayed here about 2-3 times a year on our visits to see our daughter. She graduated last week and our last stay here was actually bittersweet -- it really had become our home away from home. The owners came to know us and always made us feel comfortable and accommodated. We've always found the rooms clean and comfortable. The pillows are great. The breakfast is plentiful with many choices (hey, it's free breakfast, don't expect custom-made omelettes!). Over the years, they have made lots of upgrades to the decor in the common areas and the rooms. The new lobby/breakfast area is wonderful. The rooms seem very well insulated so noise from other rooms has never been a problem. I'd say, if you enjoy burning $400 a night for a hotel room, by all means stay near campus. We just feel college is expensive enough without being ripped off by nearby hotels! Like all hotels, the price does go up on football game weekends, but you can't avoid that in a college town. I don't think we ever paid more than $120 for a room here. This hotel converted us into Best Western customers, and now it's the first brand I look for when we travel other places. Thanks Best Western on Bush River Road. We'll miss visiting you! less

Wife and I stayed for the weekend and couldn’t be happier. Very clean,well maintained property. The proprietors were very welcoming and friendly and the breakfast was very good. The location was convenient with easy access (11 minutes) to downtown Columbia. Would definitely stay here again! less

First of all, I will /shall remain HONEST, ALWAYS!! I've stayed here PLENTY OF TIMES,( last time 26th of April,2019, checked in about 9:30-45pm.).Prior stays weren't perfect, but issues didn't have me CRYING or SCARED TO DEATH!!,such as our last stay did. We stopped here to get sum rest, since we had 9-10hrs away from our destination. Trying to process that my dad's FUNERAL is the 28th, but the wake was the 27th at 5-7pm. Awakened by my husband screaming bugs, bugs crawling on the other bed, nobody was sleeping in. Called front desk, to no avail, I quickly put it in paper and tissue and took it directly to them (it was still moving ) 5:27am .Im disgruntled at this point, What's going to be done about this?? I asked.. Well we can put you in another room!! What?? I don't want to go to another room to POSSIBLY go through the same thing. No thanks, sweetie. My husband and I was so tired we went to cracker barrel to get something to eat and came back to the hotel,(the fdc said there's nothing she can do, the manager will be there at 7am.) we waited, not there yet, (money not returned to my card). My husband speaks to her first, I'm still asleep,but I heard him say ,that is a lie...U KNOW NOBODY SMOKED CIGARETTES IN THAT ROOM!!!!! I'm up now and boiling mad,give me the phone and I immediately killed whatever she was trying to do( cigarette pack was laying on the nightstand I was scratching lottery tickets in the bathroom) besides, I've been a LOYAL TOP LEVEL MEMBER FOR QUITE SOME TIME, we've never disregarded ANY RULES NEVER, I DON'T KNOW WHAT YOU'RE trying to insinuate... WE'VE STAYED HERE NUMEROUS TIMES AND NEVER EVER SMOKED A CIGARETTE IN WHATEVER ROOM we were in. Made me feel like she was trying to make up anything, to cover the fact that THERE IS BEDBUGS IN THAT DARN room, lock didn't work either It was 117 or 127. Tues,Wed, Thurs, Fri, Sat, Sun, Mon..have yet to return our calls, ironic that NOW, whenever we call, I we leave messages & someone has yet to reach out to us.. U CLAIM U HAVE PEST CONTROL SPRAY EVERYDAY, not true at all. CORPORATE is aware of how this has been handled or lack thereof. Stayed many different states, cities all over,never had a bad report about us never less

We had a broken stopper in our sink, and reported it to the front desk. They immediately moved us to a new (better) room. The morning desk staff was especially gracious. We required a late check-out in order to allow for participation in an online meeting, which they happily accommodated ... and the wireless handled it very well. If our travels allow, we will stay at this hotel again. less

The location made it easy to get to and from downtown. The price seemed quite reasonable. The room was clean and the halls were quiet. Breakfast was ok. If I were going through Columbia again, I’d stay here. less