Best Western Executive Inn & Suites

We always try to find something clean and comfortable for $100 or a little less. This came in at $99.including tax and was a nice find. Staff was very pleasant and helpful with dinner recommendations and directions. Breakfast was basic and sufficient but did not impress less

The staff was extremely friendly and accommodating, the hotel room was very clean, the bed was very comfortable. I checked out before the breakfast started so I have no comments on that. I did not use the exercise room but the Wi-Fi worked fine. I would definitely stay here again. less

I stayed one night with my co worker on our way back from New York from visiting family. The hotel was exceptionally clean .The girl at the front was very pleasant and very helpful. I would definitely stay here again!!!! less

This hotel has potential. However, it is outdated and the rooms have a musty/smokey smell. The furniture in the rooms is old and even falling apart. There was an unbelievable amount of candy wrappers, candy, and dust bunnies swept behind the end tables and dressers. The front desk staff was kind and helpful, particularly Darrell. If I were to rate the hotel on service and kindness, I would rate high. However, the room smell and dirty conditions decrease the rating. less

I should have known what we were in for when the reservation process alone was so painful. The reservation was made online, and when I called the hotel directly to clarify a point they took forever to answer. When they did, the person sounded half asleep, and after I asked the question they simply HUNG UP. (I guess they didn't want to have to look it up in the system? Grew suddenly afraid of the phone? Won a million dollars and immediately started partying?) When I called back, there was no answer. (Shocking). I called the 1-800 number and proceeded to spend 30 minutes on the phone with a very confused person simply to change the date of my reservation from one to the following day. When I decided I'd rather cancel and try another hotel, I was informed that although I'd just made the reservation less than an hour before I would have had to have cancelled it THE PREVIOUS DAY (hours before it was made) and was locked in. I could choose not to use the reservation, but they were keeping the money. Ok....thanks. The bed in the room was lumpy, and the guests next door were apparently throwing a full on nightclub-level party into the wee hours, which the front desk blithely ignored. Would rather sleep in my car than go back here. less