Best Western Executive Inn & Suites

Had a flight issue, separated from our luggage, and needed a place to stay; glad to have been provided a clean and safe room. The service was great, and the staff was hospitable. There was also breakfast free of charge. less

In the Columbia St Andrews area this is one of the better motels. It is very clean and newly remodeled. The price of the room was reasonable. There were a few minor issues in the room which I brought to the attention of the owner. When I checked in I was greeted by Sangita (a owner) and had a very nice conversation with her. She made suggestions for dinner that night and really made me feel very welcomed. If you are looking for a good nights stay this is it. less

I stayed here Saturday, March 27, 2021. My room was clean, the bed was comfortable, and the receptionist who checked me in was helpful. Aside from the hallway smelling like smoke, the building seemed modern and nice. Unfortunately, the AC unit in my room wasn't working properly and there were building noises (something repeatedly shutting off and on) during the night that made it hard to sleep. I politely mentioned these issues to the manager (Sangi) the next morning and asked if it might be possible for me to receive some type of discount, especially since I had paid double ($200) the normal rate for the room I stayed in but hadn't been able to get much sleep. The money wasn't really the issue but I felt like something should be done to make the situation right. Unfortunately, the manager got pretty defensive fast. She said I should've mentioned the AC problem sooner, despite the fact that I had checked in at 1:30 AM that morning desperate to go to sleep and I thought the AC unit might just be slow to start working. She also said she "didn't know what I was talking about regarding building noises" and that I was "simply trying to get a discount." It was bizarre and unprofessional. less

My husband and I have been very satisfied everytime we stay at the Bush River Road Best Western. It was easy to make a reservation directly on the telephone. The front desk was very accommodating and friendly and housekeeping as well. The room was clean and sanitized. A bag breakfast was offered as well as fresh coffee. Check in and check out was very easy. Thank you to Sangita who was always smiling and helpful. Charlie and Jacque less

Older hotel but it was very clean, quiet, very accessible to interstate, restaurants etc. Like that the rooms contained both a refrigerator and a microwave. Wifi was a good solid signal during my stay. Front desk was always friendly and helpful. less