Best Western Executive Inn & Suites

1440 Harrison Road, Colorado Springs, Colorado, 80905-4002, United States
based on 850 reviews Trip Advisor Logo
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Best Western Executive Inn & Suites

Helen Hunt Falls and Seven Falls are a must for anyone who wants a kick-start to enjoying Mother Nature while staying at our Colorado Springs hotel.

Were proud to cater to service men and women as well as their loved ones. Being close to Pet
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Executive Inn & Suites

Traveller Overview:
4.0 Rating: 850 reviews
Excellent 45%
Very Good 33%
Average 11%
Poor 6%
Terrible 2%
Rating

LibertyNKent, wrote review 20/07/2020

Surprisingly good

We’ve been staying here for the better part of this past month. As far my experience in Colorado Springs has been, this is one of the cleanest and definitely more desirable of locations. The staff has... more

Rating

1Frequentvisitor, wrote review 07/07/2020

Older, clean but WOW!

While this hotel is RIGHT off of I-25, it was surprisingly quiet. It was clean but older, so had the overall musty smell to it. However....if you are like me and have lots of hair, you hate most hote... more

Owner Response
Josh Frazer, General Manager at Best Western Executive Inn & Suites, responded to this review
Thank you for your time to leave feedback on TripAdvisor. We are glad to read that you enjoyed your room, especially the shower. We are always striving to improve, which makes your feedback valuable to us. Again, thank you for choosing Best Western, and we hope to see you again soon.
Rating

sensofmap, wrote review 07/07/2020

So-So

I asked for an armless chair and they said they didn't have one. No freezer in the fridge. It would have been nice if the TV was on a swivel. The bathroom had peeling paint on the wall and it was way ... more

Owner Response
Josh Frazer, General Manager at Best Western Executive Inn & Suites, responded to this review
Thank you for your time to leave feedback on TripAdvisor. Thank you for your feedback regarding your stay. This informaitons assists us with knowing where improvements are needed in order to ensure great stays for all Guests. Again, thank you for choosing Best Western, and we hope to see you again soon.
Rating

Clewis479, wrote review 05/07/2020

Worst Check Out Experience Ever

Everything about our stay at this particular location was just fine and acceptable with 2 exceptions. The area where this hotel is located is sketchy. We saw several people standing on street corner... more

Owner Response
Josh Frazer, General Manager at Best Western Executive Inn & Suites, responded to this review
Thank you for your time to leave feedback on TripAdvisor. Please accept my apology for our Front Desk Agent not treating you as a valued guest. This is not the policy of Best Western Executive Inn and Suites, as our Staff is trained to place the Guest first. Please rest assured that this incident has been discussed with the associate, and has been remediated. Again, thank you for choosing Best Western, and we hope to see you again soon.
Rating

OSBinUSA, wrote review 14/06/2020

Struggling

This hotel had no working shower, sink was blocked, coffee was brown water; but staff was friendly. Area is not great. Someone found a needle in their room. There are plenty of hotels around that area... more

Owner Response
Josh Frazer, General Manager at Best Western Executive Inn & Suites, responded to this review
Thank you for your time to leave feedback on TripAdvisor. I do apologize for the issues you faced with the room. Please rest assured that our Maintenance team is working hard to ensure all rooms are up to par. Our Housekeeping Manager was notified that a needle was found in another room, and it was identified as Medial grade Insulin. We do understand that this is a disturbing find in any room, and measures have been taken to ensure this instance will not reoccur. Again, thank you for choosing Best Western, and we hope to see you again soon.