Nice, Deceptively Good Location
13/07/2019 Ken L, Baltimore
I have to start by saying that the initial appearance of the BW is disheartening. A little tough to locate coming off the highway and then stuck in behind an out-of-business fast food restaurant and ... more
I have to start by saying that the initial appearance of the BW is disheartening. A little tough to locate coming off the highway and then stuck in behind an out-of-business fast food restaurant and an almost-out-of-business restaurant. Our initial impression was that the hotel would be run down, seedy, and maybe a mistake. But, nope :-). It was fine. Front desk staff is good - thanks, Mike, for being brave enough to have a sense of humor - parking adequate, breakfast very good. The breakfast staff - mentioned here more than once - is worthy of an additional mention. Super friendly and welcoming. really above and beyond. The location was also very good. Close to the interstate and, once mastered, easy to get to. A solid choice. less
Fulya J, Manager at Best Western Executive Inn & Suites, responded to this review
Dear Ken L,
We appreciate your feedback regarding your stay. We are glad that your first impression turned out to be a pleasant stay and that our staff made you feel welcoming. Our breakfast staff is just amazing and we are happy to read that you enjoyed the breakfast. Thank you for choosing to stay with Best Western because we do know there are many other options. We hope to see you soon again!