Best Western Executive Inn

5201 East End Boulevard S, Marshall, Texas, 75672-8365, United States
based on 198 reviews Trip Advisor Logo
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Best Western Executive Inn

Hotels in Marshall, TX are revered for southern hospitality, but you deserve more on your trip, like the cool and rejuvenating addition of an outdoor pool.

Want to bring Fido on your family getaway? With a minimal fee, at our dog-friendly Ma
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Executive Inn

Traveller Overview:
4.0 Rating: 198 reviews
Excellent 46%
Very Good 30%
Average 11%
Poor 4%
Terrible 6%
Rating

792jameeg, wrote review 21/02/2020

Big disappointment

Very disappointed in this AAA motel! Paid a lot of money to get a room here. It was clean but the TV didn’t work and the toilet was stopped up. 2 hours later had to move us to another room but the ... more

Owner Response
Pete P, Manager at Best Western Executive Inn, responded to this review
Thank you for your feedback. We apologize for the inconvenience you faced during your stay. Toilet got stopped up late evening during your stay and an effort was made to fix it. We asked if you would like to move to adjacent room that had lock issue and you knowingly accepted to move. Next morning, we did adjust your receipt by applying a partial refund for the inconvenience. We hope you would give us another chance to provide you with a superior experience. Thank you.
Rating

qmorris364, wrote review 06/02/2020

Repeat stay

We enjoyed our last stay and this one was wonderful too. Very convenient location just off the inter-state. Employees were Polite and friendly. Rooms were clean. Breakfast was awesome with a wide vari... more

Rating

jg34322, wrote review 18/01/2020

Nice hotel

Hotel staff was friendly and made us feel welcomed. The hotels grounds and rooms very clean. Lots of fast food and restaurants in close proximity. Hot breakfast with wide variety. Recommend this place... more

Rating

Hope A, wrote review 13/01/2020

clean budget hotel

We spent one night on our way to Houston. We found the hotel very clean, friendly staff, with everything we needed for a pleasant stay on the road. They are dog friendly and the hotel is easy on, ea... more

Rating

Tom R, wrote review 05/01/2020

Good base for sightseeing in Northeast Texas

My wife and I were on a sightseeng and antique shopping swing into Northeast Texas, and found this hotel to be ideally located for not only Marshall, but also for Jefferson and Longview. Room was ver... more