Best Western Executive Inn

Stay away from this dump.!!!!!!!!! When we checked in, we inquired about getting first floor rooms, we only needed two on the first floor. We were told no, that there was none available even though in the morning they seemed empty. We were told when we initially called to check, that they had elevators available. And since I had just had a hip surgery a couple of months ago, it’s something that I need. We travel with lots of gear we need to get to our rooms. When we arrived, were told the elevators had been out of service for months and we lug our heavy gear up the steps. The towels were smelly sandpaper rough, coffee and cups not replenished, sheets dirty. On top of this, one of the rooms had a toilet that wasn’t working. In the morning, we go for “breakfast” with low expectations. I chose the waffle, good thing, as it’s generally the safest as everything else is just frozen and thawed then put into food warmers. One of our group wanted to have the egg pucks, there was black hair right on top. It took two mentions to the “Clerk” to get them replaced, all she did was pull frozen “egg” pucks from a container, nuke them, and throw them back into the pan. The next morning, we saw one of the packs of bread slices, which were slices thrown into sandwich bags, was all moldy. When notified, the clerk said, “I just checked all of them”, if you had, you would’ve seen this. We chose to eat elsewhere those last two days. This was by far an “Executive Inn”, and by far a “Best” anythinng. less

This BW is pretty small but it made our stay nice and quiet. Its situated 10min away from the city and has wal-mart & various food locations in walking distance. The room was clean and the staff was friendly. No problems during our stay. I would recommend especially since the prices were pretty cheap too. less

We have stayed about 4 times as close to hospital our daughter is in..Room clean, comfortable bed. Breakfast better than expected for continental...Spray a little air freshener on curtains, bedspread, carpet..a little Febreze would help tremendously to reduce smoke odor as room clean otherwise..Staff very nice, professional.. less

We selected this hotel as it is pet friendly and right along the Hwy on our way from Canada to Mexico ... comfortable and well appointed room and good breakfast included in the price of the room. I was disappointed with the fact that when I booked and again when I checked in the room was listed as non smoking but when we got to our room it smelled badly of smoke and I found 2 ashtrays I in the room .... I felt like going to the front desk and ask for another room but we had been on the road for 10 hrs and opted to just go to bed! less

My colleague and I stay at the Grove City Best Western on numerous occasions during our business trips and we're always happy and very comfortable during our stays. The rooms are very clean and roomy and the staff are extremely friendly and professional. Thanks to all the staff for making our stays bearable while we're away, it's like our home away from home. less