Fantastic stay - fantastic staff. Came in late at night, called ahead to let them know we were on our way. Raymond, who answered, reassured us he was waiting for our arrival. He was so pleasant when w... more
Fantastic stay - fantastic staff. Came in late at night, called ahead to let them know we were on our way. Raymond, who answered, reassured us he was waiting for our arrival. He was so pleasant when we arrived and when I asked if the roll out we requested was in the room he immediately double checked before we had a chance to unload a bag. He let us know the hotel was packed and he was working on getting breakfast prepared early to accommodate everyone.
The room was great, no problems. Clean linens and en suite bathroom. There was a fridge and microwave in the room and the bed was comfortable.
Raymond was still there in the morning when we went in for breakfast, as cheerful as when we arrived. I don't know that I've ever encountered hotel staff as sincere and friendly as him. Breakfast was great, included biscuits and gravy, eggs, sausage, waffle bar, fruit, pastries and yogurt with gluten free options available. The coffee was some of the best hotel coffee I've ever had but i also took the opprtunity to splurge by adding some caramel from the waffle bar on my second cup.
Upon leaving the staff asked how our stay was and if there was anything they could have done better. I was really impressed by the whole staff. less