My brother-in-law lives nearby, so we have stayed at this hotel repeatedly over the past 6 years. It has suffered in quality since COVID, but it is still a safe bet for relatively clean room (on our latest visit, the only noticeable problem was that the mirror had toothpaste splatter on it when we arrived) and relative quiet (have never heard noise from neighboring rooms, but do hear hall noise from time to time). The worst COVID casualty at this hotel is the breakfasts. They used to provide a fantastic buffet of cooked and cold dishes. Now, they provide a brown bag filled with 3 items: an orange, a small granola bar, and a small El Monterrey Chimichanga. The upside to this problem is that across the parking lot facing the hotel is a cafe called Courtyard Mimosa that serves lovely breakfasts and lunches. Before COVID, I never saw a single customer there (and we didn't go either). But, now that Best Western is serving inedible breakfasts, the place is swarming with properly-socially-distanced customers. The food is very good, the service is great, and the prices are comparable to Denny's. And if mimosas are your thing, theirs are ginormous.
One last thing to say about this hotel: the front desk ladies keep close watch on the front door and are very proactive with those who come and go. You may consider it rude that the front desk clerk may try to stop you on the way to the elevator, but just keep in mind she is serving double duty as a front desk clerk AND security. Which ultimately serves your best interest.
We will continue to stay here for the foreseeable future when visiting family.
SIDE NOTE: We haven't found Los Banos' best Mexican restaurant yet, but the closest one to this hotel (a shack a block and a half away from the hotel on the same side of the street) called the Cutija Taco Shop is a MUCH better option than El Grullense. El Grullense was recommended to us by the young lady at the front desk, but the food was of VERY poor, cheap, tasteless quality, the service was absurd, and the food gave us both diarrhea. Cutija's food was standard Taqueria quality and did not get either of us sick. less