Three Stars is a Fair Rating
04/12/2017 tonycStavanger, Stavanger
We stayed here for four nights. The staff were friendly and helpful which always help to make a stay pleasant. The room was basic but fine. It was clean and a reasonable size. The only thing that I di... more
We stayed here for four nights. The staff were friendly and helpful which always help to make a stay pleasant. The room was basic but fine. It was clean and a reasonable size. The only thing that I did not like was the toilet was separate from the bathroom with no handbasin. This meant that after using the toilet, you need to open the door, cross a small narrow corridor in the room to the bathroom where you could wash your hands. I cannot believe that this is very hygienic.
The restaurant was a mix of positives and negatives. The breakfast which was self service was good. The food at dinner was generally good and tasty, although the steak was a bit tough. The service was poor. We were sometimes a group of four and on one occasion thirteen. The number of mistakes made (forgetting orders, bringing the wrong food and drinks etc.) was quite amazing for such a hotel. It didn't spoil anything for us but was really not good enough. Our first lunch in restaurant for example included sparkling water being brought when still water was ordered, a chicken salad brought instead of a pasta salad and red wine instead of white. Basic errors. There is also nothing to do in the winter in Gonderange. You need a car to see the local sites although there is a good bus service into Luxembourg city. less