30/09/2016 Mike C, Fayetteville, Arkansas
Second stay at this hotel. It was a pleasant stay once again. The room was clean, the bed was comfortable, and the TV & WiFi worked just fine. Although, the front desk person uttered an expletive a... more
Second stay at this hotel. It was a pleasant stay once again. The room was clean, the bed was comfortable, and the TV & WiFi worked just fine. Although, the front desk person uttered an expletive as I was approaching the desk to check in. It was not directed at me (I think she was flustered with several people waiting to check in), but that was not so nice! I did ask for a special rate in accordance with the conference I was in town for, but she was unable to change the rate but did make a note. When I checked out, I mentioned it again and the front desk person said she would let the manager know and I should see the difference credited to my card. It was done within just a couple of days. Thank you! less
Vijay P, Manager at BEST WESTERN Eufaula Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 918-689-5553.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Vijay Patel, General Manager
BEST WESTERN Eufaula Inn