Best Western Eresin Taxim Hotel

Topcu Caddesi No: 16, Istanbul, 34437, Turkey
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Best Western Eresin Taxim Hotel

This Taksim, Istanbul hotel offers convenient access to local attractions such as the Topkapi Museum, Yapi Kredi, and Lutfu Kirdar Congress and Exhibition Center.

Conveniently located in the center of Taksim Square in Taksim, the Best Weste
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Pets not accepted
Check-in & Check out13:00:00 | 12:00:00
Topcu Caddesi No: 16, Istanbul, 34437, Turkey

Reviews of Best Western Eresin Taxim Hotel

Traveller Overview:
4.0 Rating: 560 reviews
Excellent 30%
Very Good 42%
Average 17%
Poor 6%
Terrible 3%
Rating

kissthin, wrote review 28/10/2019

Check in rooms at the worst condition

Check in on 16th Oct -17 Oct the worst hotel I ever stay. Check in unpack my beling going to take a bathe. Handle of long bath broken and is so dangerous to use it. Went down to reception counter requ... more

Owner Response
eresinhotelsistanbul, Manager at Eresin Hotels Taxim Premier, responded to this review
Dear guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Best regards, Sema Yurdakul Asst General Manager
Rating

goli61, wrote review 15/09/2019

Very good hotel near taxim square

This hotel is one of the bests around the taxim square.every thing such as breakfast,location,cleanness of rooms and staff was so good. Restaurant is on the top floor and has a good view. I like the ... more

Owner Response
AndreasBu77, Rooms Division Manager at Eresin Hotels Taxim Premier, responded to this review
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please do not hesitate to contact us if there is anything we can help with. Sincerely yours Andreas Butunley Rooms Division Manager
Rating

502_ngelav, wrote review 01/09/2019

Excellent location

The hotel is clean and quiet. The best thing is the location, it is one step to taksim square and istiklal street, where everything happens, especially at night, with lots of restaurants, bars and sho... more

Owner Response
AndreasBu77, Rooms Division Manager at Eresin Hotels Taxim Premier, responded to this review
Dear Guest, Thank you very much for your positive review of our property. We were pleased that you enjoyed your stay. I aqm truly sorry about the size of your room. Next time you will have free upgrade to a superior room. We look forward to being of service to you when you are back in Istanbul Taxim area, and we want you to know that we truly value you as our guest! Best Regards, Andreas Butunley Rooms Division Manager
Rating

Homayoun F, wrote review 25/08/2019

Reasons for select

This hotel well located in place for access to main sights but rooms are average in space and facilities, there is problem of noise in around because of crowded area and some rooms have no good view, ... more

Owner Response
AndreasBu77, Rooms Division Manager at Eresin Hotels Taxim Premier, responded to this review
Dear Guest, Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay. We hope to see you soon. Sincerely yours Andreas Butunley Rooms Division Manager
Rating

Ali B, wrote review 24/08/2019

Impression about hotel staff

We arrived at the hotel around 10:30 a.m and we had to wait until 2:30 p.m to get a room. During all this time, we were left alone waiting. The hotel staff didn't provide an area for the guests to res... more

Owner Response
AndreasBu77, Rooms Division Manager at Eresin Hotels Taxim Premier, responded to this review
Dear Mr Ali, Thank you for taking the time to write your review of our property. Upon your arrival from the reception informed you that the check out time is at 12.00 and check in time is at 14.00. The day you arrived to our hotel we were fully booked means there was not any available room to give you for early check in. I remember you because I tried to explain the situation to you and you told me your night was too long because of your flight from Antalya and I must help you. I am so sorry that I could not helped you when there was no available rooms. We are in a high season. About the lady on the lobby couch, we are not allow any one to stretch or sleep on the lobby couch (the lady was sleeping, she took her shoes out and she was ready to fall asleep and she was a guest with a room on the 3rd floor, she could easily stretch or sleep in her room). The Lobby is a common area. Please imagine how would be the lobby with the people streching on the couches. I am sorry if our staff was not polite. You have my word we will give him a warning. All our guests are welcome always to our hotel. Again I am so sorry for the behavior of our staff. Thank you again for your review. I hope next time we will do it better. Sincerely yours, Andreas Butunley Rooms Division Manager