TOO EXPENSIVE FOR WHAT YOU GET
I was expecting so much more. The room is smaller than shown in the photos. The bathroom is tiny. You get a BAGGED breakfast, of what, I don’t know. There is no coffee available in the lobby. There ar... more
I was expecting so much more. The room is smaller than shown in the photos. The bathroom is tiny. You get a BAGGED breakfast, of what, I don’t know. There is no coffee available in the lobby. There are no vending machines, nor any way to get water bottles or snacks. The lighting flickers, the club chair was stained. And coffee for breakfast was dumped out sharply at 10:30 AM. My husband and I had to share a bar soap for the sink and a bar of soap for the tub. We shared only one tiny shampoo and handcream bottle. The plate around the handle for the door had fingerprints all over it. And the outside door handle was sticky. For what we paid, we expected so much more. We could have stayed at the hotel next-door for half the price and it would probably have been as good. less
V D, General Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review
I am sorry your stay was anything less than satisfactory, we will use your feedback to improve. Additional toiletries are available upon request such as towels, soaps, and more.
Currently our breakfast offering is limited but available from set hours every day, it currently features; freshly brewed coffee, variety of creamers, pillsbury waffles, nature valley granola, orange, bananna, single serve orange juice. Currently there are soda vending machines on each of the 3 floors and a snack vending machine on the first floor.