Comfortable, clean room and good breakfast.
08/02/2017 hikermomma, US
We got a room here after two nights at Moonlight Beach motel (which for me, the only reason I would recommend it is proximity to the beach). The BW Inn was clean,with nice rooms & ample seating other ... more
We got a room here after two nights at Moonlight Beach motel (which for me, the only reason I would recommend it is proximity to the beach). The BW Inn was clean,with nice rooms & ample seating other than the bed, & a balcony (with limited ocean view). They have a good breakfast, not just continental fare. One day there were scrambled eggs and bacon, the next mini omelets and sausage. Also oatmeal with available toppings and your standard waffle machine. Juice, coffee, tea. I would stay again.
However, we asked for a upgrade to full ocean view and thought it would be a request granted because the Inn was fairly empty of guests. The first room they put us in (329) the heat didn't work & it was 64degrees inside. I would think they would check that sort of thing. They moved us 4 doors down to a similar room. The fridge was so noisy we had to unplug it. There was NO water pressure in the bath sink which also meant it took minutes to get hot water ( there was more pressure in the first room where I washed my hands). The internet was unreliable, the first night it worked and the next day and night it did not. Really? In this day and age!
I felt like they could have accommodated us in a ocean view room and staff (front desk) could have been friendlier. I think they should know which rooms need maintenance and not put guests in rooms that need it, especially given the abundance of available rooms. I think a couple bottles of water in the fridge would be a nice amenity (maybe BW doesn't do that?)
I would disagree with "canyoncascade" 's opinion that the BW is "nowhere near the beach". I don't think it's even a mile from the beach. less
Vicki H, General Manager at BEST WESTERN Encinitas Inn & Suites at Moonlight Beach, responded to this review
Thank you for your review and your suggestions are appreciated. We hope you come back and stay with us again.