Best Western Encinitas Inn & Suites at Moonlight Beach

85 Encinitas Boulevard, Encinitas, California, 92024-3625, United States
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Best Western Encinitas Inn & Suites at Moonlight Beach

Parking is 10 per night per vehicle, a parking pass will be issued upon check-in. Grab and Go Breakfast Bags are included with every stay, hot breakfast buffet will not be offered due to worldwide health concerns.

The Best Western Encinita
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
85 Encinitas Boulevard, Encinitas, California, 92024-3625, United States

Reviews of Best Western Encinitas Inn & Suites at Moonlight Beach

Traveller Overview:
4.0 Rating: 783 reviews
Excellent 33%
Very Good 33%
Average 14%
Poor 10%
Terrible 7%
Rating

Pavani C, wrote review 28/07/2021

Smelly hotel, rude front desk staff, overcharged us

The front desk staff member changed the reservation and charged us $200+ more than our original reservation amount and we still have not received a refund or a resolution from them. Room was smelly, s... more

Rating

marpeacmarpeac, wrote review 28/07/2021

Super under-impressed

My daughter and I stayed here for a soccer event being held close by for four nights. Upon checking in, I learned from hearing a very unsatisfied guest that there are no mini fridges available…even th... more

Owner Response
V D, General Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review
We apologize your stay was anything less than stellar, your feedback will be used to improve. Unfortunately Grab N Go is the current standard but a buffet will slowly return as the virus winds down and as labor becomes more available. The rooms have been renovated top to bottom by Best Western in early 2020, your concerns have been noted. Pool towels are available at the desk and at the pool but during this summer season they tend to go quick, we try our hardest to replenish them as fast as they go. Thank you for your compliments about our location and size of our rooms, we appreciate that.
Rating

adrian8011, wrote review 26/07/2021

Consistently Good

Always, friendly and helpful. I am a single semi-retired female who travels a lot. I realized that the staff keeps an eye out for me and knows my schedule better that me! I appreciate all their effort... more

Rating

Amy B, wrote review 24/07/2021

Sewer Issues

Hotel room was big and roomy, however the floors were dusty and the sewer smell in the bathroom was absolutely disgusting. When calling the front desk they just apologized but did nothing. We left a f... more

Rating

horseman4100, wrote review 23/07/2021

Do not recommend!

No service whatsover! At close to $300 /night it is extremely over-priced. Understand Covid restrictions however it seems that this hotel has taken advantage of them to cut back on even basic servic... more

Owner Response
V D, General Manager at Best Western Encinitas Inn & Suites At Moonlight Beach, responded to this review
We apologize greatly for noted issues! We ask you bear with us through this crazy time of COVID19, national labor shortages, and national supply shortages. Service is not offered at this time to prevent the spread of COVID19 in an effort to protect everybody's health. Breakfast is offered as a Grab N Go currently for similar reasons but breakfast buffets are to return soon . Parking has been 10$ per vehicle per night since late 2020, it is advertised on all booking engines, albeit some are less clear than others. Mini fridges are available upon request and not guaranteed at this current time.