Best Western Emporia

1100 W Atlantic Street, Emporia, Virginia, 23847-2841, United States
based on 492 reviews Trip Advisor Logo
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Best Western Emporia

This charming Emporia, Virginia hotel offers a complimentary continental breakfast and convenient access to many local historical sites.

Conveniently located off of Virginias Interstate 95, the Best Western Emporia boasts all of the ameniti show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1100 W Atlantic Street, Emporia, Virginia, 23847-2841, United States

Reviews of Best Western Emporia

Traveller Overview:
3.5 Rating: 492 reviews
Excellent 27%
Very Good 26%
Average 20%
Poor 14%
Terrible 11%
Rating

Gump262, wrote review 31/03/2021

Not a typical Best Western Experience

Room was very dirty. Don’t know how it could have been cleaned for Covid protocol when the basic cleaning was not done . Looks like post-renovation cleaning was never done . Very dusty from construct... more

Owner Response
Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review
Thank you for taking the time to write a review. I apologize that things were not great with your stay. We use your feedback to improve so thank you again for sharing it. I will be passing this along to the proper departments. I hope you will consider staying with us again in the future.
Rating

NorthStar702540, wrote review 29/03/2021

Not the cleanest and noisy

Great that pets are welcome and staff was very nice, but room was filthy, shower was broken and after-hours noise in parking lot was sleep disturbing. Only stayed because we were tired and desperate. ... more

Owner Response
Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review
Thank you for writing a review. I apologize that things were not up to standard during your stay. I do hope you will consider giving us another chance when you come back through.
Rating

Linda E, wrote review 29/03/2021

Not Like Photos on Website

I attempted to register at the Best Western Emporia, I had a reservation through Booking.Com. The property is under renovation. It is a MESS. The lobby is not at all was it appears on listing. The... more

Owner Response
Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review
Thank you for your review. We are almost done with our remodel. I'm sorry that you were unhappy with what you saw. I do hope you will return again someday and give us another chance.
Rating

405mitchellg, wrote review 28/03/2021

Always a great stay

The Best Western Hotel Emporia Virginia is being worked on/renovated but that did not interfere with our stay at all. The rooms were very nice and comfortable and plenty of choices for dinning close b... more

Rating

ackjac, wrote review 26/03/2021

Never again!

Although fairly new, I believe that a lot of kinks need to be addressed! AC unit in room sounds like a freight train! Only 2 small pillows on the king bed which had a top sheet only! Would never stay... more

Owner Response
Front Desk Manager, Guest Services / Front Office at Best Western Emporia, responded to this review
Thank you for taking the time to write a review. I apologize for the issue you had during your stay. Because of COVID-19 we only provide 2 pillows per bed and we no longer have the decorative scarf. The bed however is triple sheeted. I do hope you will consider giving us another chance in the future.