Best Western Empire Palace

I can reccomend this hotel to everyone who are planning to stay in old Istanbul. Excellent service and great hospitality from the entire staffs. All the front desk staffs are very friendly. I must mention few names, Mr Irfan is very kind and ready to help you to take care of all your needs. Also Mr Suleyman and Mr Salim. Even the housekeeping , they clean the room very well every day. Breakfast is very delicious. I was supposed to stay here for 4 nights, and planning to stay in other location in another hotel for 4 more nights, but I extended my stay for another 4 more days in this hotel Best Western Empire Palace, because I felt very comfortable, feel like my home. Thanks for the great service. Keep it up. less

Location in old city,10 min.to main places like Topkapi palace.Very loud from the street.One side-bars and cafe,other side tram.Breafast so so.Wi fi not good at all.Room big and clean.Water free and tea facilities in the room.Spa,but only if you want to order treatment,not for just visit sauna and hammam.check and discuss all prices in hotel less

Excellent location,very close to many city sights, nice and clean rooms with large wc, polite personel.outstanding service from Mr. Souleiman and Mr. Irfan.early check-in and late check-out offered. Highly recommended less

Just back from Istanbul after staying at this wonderful hotel. The hotel is at walking distance of for major sights, Hagia Sophia, Blue Mosque, Basalica Cistern, and Topkapi palace. The rooms were warm and cosy. Bathrooms clean. Towels replaced each day. Breakfast was not that great but good enough for the different variety. Two dishes changed daily while the rest like corn flakes coffee fruits remained same. Downside: lift is small and is busy during checkout times. No toiletries like shaving kit, comb or toothpaste provided. Only earbuds and bath gels provided. While checkout the staff was very pushy and got me to post a perfect 10 review on booking. Com. Didn't like the way I was forced to. I anyway give 10 if I liked but then the pushy nature made me feel to cut two stars. I could max do is delete the review and not post at all. Also the front desk tried selling some costly tours which didn't make sense. An informed tourist knows how well you avoid the 60€ Bosporus River cruise including all food and entertainment. 60€ still doesn't justify. We managed to see the same spots using local ship and spent the rest of € on shopping. less

We are Very happy in this place. Very kind stuff Very confortable, the room was clean The location is great, Close yo The main attractions The breakfast was good and drinks too Navruza was nice and she speaks English perfectly and she helped us a lot with the language Jackie less