Best Western Empire Palace

Hi, hello from Scotlad! we were in your hotel for 3 nights. We had a wonderful stay there. We would like to thank Salim the receptinist, for his hospitality and help with smiling face. We did not liked your Spa much. Hamam was wonderful but the massage part was not very good. Regards Mollika less

We travel very often to Istanbul. It's one of our favourite destination with very good value for money accommodation and services. This year the pattern was broken by a not so great experience at Best Western Empire Palace. Pros: - comfortable triple room with reasonable view - the staff was generally nice Cons: - subpar breakfast with burned omlette every day, lack of coffee, lack of food diversity, low quality - we booked a triple room, but were provided water for only 2 persons - our car was damaged by one of hotel's staff and we were not satisfied with how the management handled the situation. Unfortunately, we don't recommend this hotel. We'll go back to Ramada on our next visit. less

It has been an absolute pleasure staying at the hotel. The rooms are clean. What made it a delight for us was the staff. A special mention for Irfaan who made it so welcoming for us. From our tours at good prices and shuttles being organized everything was taken care of effortlessly. He went that extra mile to help us where possible. Will definitely recommend empire more for efficient and great staff. Keep up the good work. Thanks less

We was 4 persons who stayed at this hotel for 5 nights.We liked it a lot. Perfect location, everything easy in reach. Tram station just around the corner.The breakfast had pretty good variety, with biscuits, croissants, fruit and good coffee. We liked it a lot. Nice clean rooms. The arcitecture in the hotel and the rooms are nice, picked out of time of romance! Isolated windows, perfect for sleeping. Nice, friendly and helpful staff. Recommended! We ordered pick up service from the airport and back again, via the hotel. I think this is an other shuttle company who have an agreement with the hotel. When we arrived the airport, they was not there. We had to wait a long time, 30-40 min. This driver was grumpy. We was thirsty after a long flight and wanted water. He would charge us 2 Euro for a tiny bottle of water, it`s obscenely expensive. We let him keep his father. He left us on a corner in a unknown city, telling he did`nt know where the hotel is, he pontes out a direction and told us to ask someone. Silly guy. For the return to the airport, we had an other driver, he was right in time, nice and friendly. less

Even our Istanbuli friends said it was a great location and nice hotel. Everybody took great pride in making us feel welcome. Room was fine. Breakfast was Turkish with some local delicacies. The question is always, would you come again? I would say yes. less