Best Western Empire Palace

This establishment did not meet our expectations at all. We were expecting a four star but we got a small room meant for 3 guests with a shower only and no bath. The TV only has Turkish channels and the remote and lamp wasn't working. We called to inform them but didn't get much help. The breakfast wasn't too great, not much of a buffet. We ended up eating fruits and going out for brunch. Great location though. less

We stayed at this hotel for 9 nights, and I must say the service was outstanding. During the stressful check in process Irfan made our life so easy. He was so accommodating and helpful, made our stay in Istanbul so much better. Loved this city so much more because of how we were treated right from the start. I will definitely come stay here again and tell everyone visiting to stay here. Honestly I was very pleased with the room service, breakfast buffet and all of the stay. The hotel is conveniently located about 10 minutes walk from all the main attractions. We walked to blue mosque, hagia Sofia, and topkapi museum. The train station and the blue station are less then 5 mins away. You have earned my business forever. less

Hotel location is very convenient, in the heart of Istanbul tourist area & Eminonu Pier is within walking distance, tram is just in front of the hotel. Hotel reception is very helpful, tour and airport shuttle can be arranged. Room is clean. less

We received a great treatment from the management, specialy from Irfan, he helped us with our doubts regarding the things to visit and explained us very kindly how to get there, he even helped us to get a card for the metro. Great guy!. Regarding the facilities: the hotel is very simple, small, but clean and very well located, just what we where looking for, it is a couple of blocks away from the palace and the metro station that allows you to cross the Bosphorus with the subway and to get to the asian side of Istanbul. Also it is very near to pastry stores and clothes stores and restaurants. And just 10 minutes away from the Blue Mosque (Sultan Ahmet) and Santa Sophia Museum. The breakfast is very complete and the room that we got was very spacious. less

We had an awesome stay in Istanbul and this hotel definitely contributed to that. The location is perfect to reach all the touristic spots within short time and Irfan and his staff were really friendly and nice about everything. The rooms are a bit noisy but still clean and neat. We booked our rooms with breakfast which was quite nice. All in all I can recommend this hotel for a citytrip to Istanbul less