Best Western Empire Palace

Lovely place for a stay in istanbul. Special mention is its central location, with places like topkapi palace, blue mosque, hagia sophia, grand bazar, marmara sea shore (cruise ships) at a walking distance from the hotel. Further, the staff is hospitable and food is nice; although the adjoining restaurant is relatively small☺. less

BW Empire Palace has an amazing location, only couple minutes walk to the Hagia Sophia and the blue mosque. I can easily take train to go to other areas of the city as well. Their room is clean and comfortable. Staffs here are helpful and welcoming, they make my trip even better. I would really like to recommend to choose here for your trip. less

We chose the hotel primarily because of its location. We checked in on the 24 Dec 2018, Room 604. The front desk staff was friendly however he gave us a wrong key card which looked quite old with some old stickers remnants on it. The area outside the elevator and our room - we felt like we were entering a storage space with furniture lying everywhere including the staircase and the fire exit - A REAL FIRE HAZARD. A lone bed head is placed outside the elevator. It poses a safety hazard as it could drop on anyone especially a kid anytime. There is even a ladder and a wardrobe full of stuff placed in the walk way next to the elevator. The place is akin to a STORE ROOM. Best Western should not have placed us there. The staircase was full of furniture and was blocked. There would be no way you could pass through in case of fire. And, one of the wardrobe door handle gave way. I have had never experience anything like this before. A complaint to the front desk staff seemed to fall on a deaf ear. This is bad! The view from the room, however, was good. less

I am very glad to express my sincere gratitude to all staff @ the Best Western Empire Palace - of Istanbul / Sirkeci , During my recent stay , I have experienced one of most comfortable atmospheres in this hotel , which was very clean , friendly atmosphere with most cooperative staff in general , and which I have also received by both Mr : Hasan & Mr : Süleyman as they have been most friendly & very cooperative . Furthermore , We cannot forget the remarkable Turkish Bath & Spa at their hotel premisses .., with most relaxing place and comfort . Inshallah , I hope to come again and again in the nearest future . On behalf of my self and family , I wish them all success for the coming future , And wishing them a happy and prosper New Year 2019 ....👍😊 less

Good location, very clean rooms, very warm reception by staff in general and Mr SULIMAN in particular, he is very helpful and cooperative which makes us feel at home, it’s very friendly atmosphere and we enjoyed their daily and delicious breakfast less