Best Western El-Quartelejo Inn & Suites

1610 S Main Street, Scott City, Kansas, 67871-5095, United States
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Best Western El-Quartelejo Inn & Suites

Welcome to the newly renovated Best Western El-Quartelejo Inn & Suites!

Make your trip amazing by staying at our Scott City hotel, where the Little Jerusalem Badlands State Park, El Quartelejo Pueblo Ruins and Monument Rock Chalk Pyramids ar
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1610 S Main Street, Scott City, Kansas, 67871-5095, United States

Reviews of Best Western El-Quartelejo Inn & Suites

Traveller Overview:
4.5 Rating: 197 reviews
Excellent 72%
Very Good 16%
Average 4%
Poor 3%
Terrible 2%
Rating

tlampe1983, wrote review 17/07/2020

Great Stay

On a weekend get away this was the perfect place to stay. The staff were all very friendly and helpful. The rooms, pool, etc. were all clean and not one issue was observed. We are already planning out... more

Rating

kseducator, wrote review 23/01/2020

Wonderful surprise!

I honestly wasn't sure what to expect in this small town. This hotel was much better than I had imagined. It was clean, neat, comfortable and friendly. The breakfast was a hot breakfast. I couldn'... more

Owner Response
Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Hello: It's so nice so hear that we exceeded your expectations! We are a small hotel with a lot of pride! I really enjoyed talking to you the morning you checked out. Again, thank you for your review and come see us whenever you are in the area. Regards, Averil Barmann General Manager
Rating

wesgrube, wrote review 02/10/2019

The Best Western Hotel is an asset to Scott City, Kansas

We have stayed at this hotel many times and have found rooms to be immaculate, the staff, professional, helpful, and gracious. We have come to know the manager and some of the staff well and we are t... more

Owner Response
Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you, Wes for the terrific review! We love seeing you and your lovely wife whenever you are in Scott City! Safe travels! Averil Barmann General Manager
Rating

jethro829, wrote review 17/09/2019

scott city

it waa great, breakfast was great , service was awesonme, from the front desk to the cleaners. only thing needs fixed is the rates also allowing pets for a fee would be appreciated will stay there ag... more

Owner Response
Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
Thank you for your kind words. Safe travels to you! Averil Barmann General Manager
Rating

Blue S, wrote review 18/08/2019

Disappointing. Room smelled like urine. Took 30 minutes to check in.

This was the lowest point on our vacation. The room smelled like urine. Problems with the computer at the counter resulted in standing at the counter and waiting about 30 minutes. The breakfast was av... more

Owner Response
Averil B, General Manager at Best Western El-Quartelejo Inn & Suites, responded to this review
I am sorry to hear that experienced a sub-par stay with us. We just completed a total renovation of our guest rooms and public areas. We also installed all new heating/cooling units in our guest rooms. A few of these units have not officially been "broken in" which has resulted in an odor that reflects a new smell. Our rooms do not smell like urine. We have rectified this problem and we no longer have problems with the units. We could have rectified it during your stay if you would have alerted us. I also asked all of my front desk agents regarding our system being "down for 30 minutes." Fortunately, our system hasn't been down for over a year! The management anticipates busy nights with several arrivals and staffs accordingly so no guest is waiting longer than three minutes-- I believe you have us confused with another property. Our hotel rates are very much in-line with other hotels within a 50 mile radius of Scott City. Safe Travels! Regards, Averil Barmann, General Manager and Staff