06/08/2019 Raven00767, Topeka, Kansas
I love this Best Western. It's before OKC coming from KS but right next door, so the location for me is perfect. Tabitha was amazing and went above and beyond to make us comfortable, and make sure my ... more
I love this Best Western. It's before OKC coming from KS but right next door, so the location for me is perfect. Tabitha was amazing and went above and beyond to make us comfortable, and make sure my girls were taken care of. Checking in she offered to help get our things upstairs. That evening my girls wanted milk- when I called down to see if they had some, she delivered it to my room and everything! Hannah was my check out girl and was super nice and also amazing making sure everything was good for us and even talked to me for awhile before we got completely out of there. Everyone was really nice but those were the only two names I got. The only reason I took one star away is bc of the hotel itself. There's no elevator, and when you have twin toddlers that require a lot of things, and a mom with a really bad back, stairs aren't always the best option. So, that's one thing I really don't like, mostly for my mother. Just seems like there's never a room on the 1st floor when we're staying there. The other thing I wish they could improve is the lighting in the bathroom. But other than that, this location is one of the better Best Westerns I've stayed at. I'll definitely be back the next time I have to be in OKC. less
Shawna B, General Manager at Best Western Edmond Inn & Suites, responded to this review
Thank you for the awesome review! We are very happy to hear that you had an excellent stay with us! We take pride in making sure our guests feel welcome and comfortable. We look forward to seeing you again and hope you have a wonderful day!