05/11/2019 156mistyc, Broken Arrow, Oklahoma
My son was sick when we got to town, all we wanted to do was get in the room so he can rest. We tried to check in early but the front desk lady was rude and very adamant that we have to wait until che... more
My son was sick when we got to town, all we wanted to do was get in the room so he can rest. We tried to check in early but the front desk lady was rude and very adamant that we have to wait until check in time before we can check in. I have never been to a hotel where I actually had to wait until the exact check in time! She finally let us check in around 2:15 (we arrived around 1).
We had problems with our key card but not to the point where we had to get a new one. We were a little uneasy about the fact that you could get into the hotel without a key card from any outside door. Our room was at the very end of the hallway on the first floor, there was an exit door at the end of the hallway too. You did not need a key card to enter the hotel from that door. Very unsafe!
The room was decent, the bed was comfy. No problems with the ac.
The pool was freezing even though it is advertised as heated. The bottom of the pool was so rough that after only an hour of swimming, the bottoms of my sons feet were raw and bleeding. Other people that we knew that were swimming had the same issue.
Breakfast was good and probably my favorite part of the stay.
We dont normally stay at Best Western and I think this will be the last time! less