Fine for a night, but wouldn't stay more
18/06/2017 tlakey88, YAKIMA
We are avid Best Western stayers. Pretty much every where we go, we pick a BW. Usually cannot go wrong. This is the first time we have been disappointed. We had a dog friendly room, on the first floor... more
We are avid Best Western stayers. Pretty much every where we go, we pick a BW. Usually cannot go wrong. This is the first time we have been disappointed. We had a dog friendly room, on the first floor right next to the pool. It was great to have first floor access with the dog, and then have the large yard to enjoy.
The front desk check in was good, and the service man replaced our non working fridge late at night since we didn't get into town until around 7:30pm. We really appreciated it because we always pack snacks and having a fridge is so nice.
However, the room itself was so disappointing. The beds were hard and old, and worn out. And even having the air conditioner on most of the night, we both got very hot. We tried at first to just keep the fan on to drown out the passing trains, but we had to switch that after a few hours. And it seemed a train passed every time the fan of the air conditioner turned off. We actually slept so poorly that we decided to drive 4.5 hours home after the wedding we were attending instead of staying another night.
The bathroom appears nice, but the shower head was clogged up, and didn't shoot out straight. $20 for a new shower head is a must for this hotel soon. And the bathroom door drove me nuts. I have to get up to the bathroom a couple times a night, and I don't turn on the light for obvious reasons, so I leave the door open for a little bit of light. However, the door doesn't open all the way. The door opened right into the middle of the toilet so you couldn't actually open the door all the way. Not fun to have to turn the light on, and shut the bathroom door to have to pee at 3am and again at 5am.
We also were surprised that the hotel didn't offer a breakfast. I think this is the first BW I have been to that didn't offer a breakfast. less