Best Western East Towne Suites

4801 Annamark Drive, Madison, Wisconsin, 53704-7402, United States
based on 834 reviews Trip Advisor Logo
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Best Western East Towne Suites

We are Currently following all restrictions mandated by local government. Please reach out to our front desk for the current status of our hotel amenities.

Choose this all-suite Madison, Wisconsin hotel located minutes away from University o
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4801 Annamark Drive, Madison, Wisconsin, 53704-7402, United States

Reviews of Best Western East Towne Suites

Traveller Overview:
4.0 Rating: 834 reviews
Excellent 42%
Very Good 35%
Average 13%
Poor 6%
Terrible 3%
Rating

rmaleshri, wrote review 23/05/2021

Comfortable Stay a Best Western

Fast, courteous check in and check out. Room was Clean, and comfortable room to spend a relax night. Breakfast area, lounge, fitness room were all clean and well maintained. Parking area were marked ... more

Owner Response
, Owner at Best Western East Towne Suites, responded to this review
Many thanks, rmaleshri! What a wonderful review of our property and team. We appreciate your kindness and your business greatly and hope we get to see you again soon when your travels bring you back to Wisconsin! Thank you!
Rating

emilydahlin, wrote review 10/05/2021

Won’t stay again

Hotel was safe enough, but was missing light fixtures. The tub filled almost completely up when my husband showered, the pool was closed for resurfacing, which we did not know about, they charged an e... more

Owner Response
, Owner at Best Western East Towne Suites, responded to this review
Thank you, emilydahlin, for your review and feedback. We sincerely apologize for the challenges you encountered during your stay. We are better than this and will take your comments and use for action steps to help us continue to improve. We appreciate your business and hope you will try us again soon. Thank you!
Rating

cjohnson23, wrote review 24/04/2021

Nice hotel

Quick - easy off the highway. Clean comfy room. Many restaurants all around several you could walk too. Quick check in and check out. Bed was comfortable, nice pillows. Price was really good also. ... more

Owner Response
, Owner at Best Western East Towne Suites, responded to this review
Good morning cjohnson23, What a wonderful review - Thank you! We are always so very pleased when one of our guests has such a comfortable and restful stay with us. Thank you for choosing to stay with us and we hope to see you back very soon. Thank you! Scott R Sloan General Manager / Regional Operations Manager
Rating

Combk, wrote review 11/04/2021

Don’t bother with this hotel

We confirmed a king room,but ended up with a cigarette-smelling queen that had torn sheets on the bed, a sliding screen door that had to be kept in our room, towels and washcloths that were dingy and ... more

Owner Response
, Owner at Best Western East Towne Suites, responded to this review
Good morning, Combk; Thank you for your feedback regarding your stay. On behalf of our entire team, I want to sincerely apologize for the challenges you encountered during your recent stay. We do appreciate your kind words regarding Kelly and we will use your feedback to work towards improving all of our services as we finally finish our remodel. We hope you will try us again. Thank you!
Rating

895allied, wrote review 17/12/2020

Great service

Great stay! Super service! Always smiling employees! Cora was very helpful with all our questions! She has a great heart and a smiling face she met all of my needs and you guys should pay her well!!!!... more

Owner Response
, Owner at Best Western East Towne Suites, responded to this review
Good morning 895allied! Thank you for such a great review! Cora is one of our newest team members and she does indeed have a great heart. We so appreciate you taking the time to post about your stay with us and look forward to having you back again soon. Thank you! Scott R. Sloan General Manager / Regional Operations Manager