Best Western East El Paso Inn

1570 Clint Cut Off Road, Clint, Texas, 79836, United States
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Best Western East El Paso Inn

Indoor pool and exercise facility currently closed until further notice. Specializing in transient customers due to the easy interstate access, this Clint hotel offers a prime location with genuine southern hospitality.

A spacious interior c
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1570 Clint Cut Off Road, Clint, Texas, 79836, United States

Reviews of Best Western East El Paso Inn

Traveller Overview:
4.0 Rating: 259 reviews
Excellent 37%
Very Good 28%
Average 17%
Poor 7%
Terrible 8%
Rating

blackraven6962021, wrote review 21/07/2021

Bed bugs

Upon arrival we were given a room that reeked of chemicals, when we inspected there was black mold in the shower ceiling, bed bugs and trash. Carpet was also sticky, the AC didn’t work. We reported it... more

Rating

SWAUSHORN, wrote review 18/07/2021

Needs a Little Help

Really wanted to have a nice nights sleep on the last stop on our Western States tour before getting home the next day, ugh - should have driven further to Van Horn or Fort Stockton. Check out was OK... more

Owner Response
Manish Koladiya, General Manager at Best Western East El Paso Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

ravenutley, wrote review 13/07/2021

Pet poop and urine

Stayed in a pet friendly hotel room and as soon as you opened the door the smell of urine hits you in the face. Once getting ready to rest I noticed pet poop next to the AC and bed. Do not recommend..... more

Owner Response
Manish Koladiya, General Manager at Best Western East El Paso Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Robert E, wrote review 03/07/2021

complaint

hotel was dirty, Roaches in hot tub area. it also was very noisy. This hotel needs a major clean up. Bathroom door was dirty with a brownish stain on the door. Toilet paper roll was loose. Chairs in l... more

Owner Response
Manish Koladiya, General Manager at Best Western East El Paso Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

almamacias01, wrote review 24/06/2021

Filthy and gross

Elevator floors sticky , went straight to pool since we arrived late we wanted to ensure we used indoor pool there were no towels and indoor pool was freezing plus only pool was lit the room was dark ... more

Owner Response
Manish Koladiya, General Manager at Best Western East El Paso Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.