We stayed here just to eat at Cattleman's.
We have stayed here twice. In 2015 and last week. It was a much nicer place this time. Though there were slight issues with our original room, the night lady was very prompt and made sure we had a... more
We have stayed here twice. In 2015 and last week. It was a much nicer place this time. Though there were slight issues with our original room, the night lady was very prompt and made sure we had a better room and from then on out the stay was wonderful. We know things aren't always perfect, but highly appreciate staff and managers who will go out of their way to make up for it. We highly appreciated the nice spa and indoor saltwater pool, it was very relaxing and highly appreciated since it was still a bit chilly outside. Greatly enjoyed breakfast, and enjoyed wonderful personal service. The day manager checked on us regularly and asked us if we needed anything. They really made this stay amazing and we would come here again. Oh. it's also about 12 miles from Cattleman's steakhouse. We have driven 8 hours from San Antonio several times, just to eat there. less
Best W, Front Office Manager at Best Western East El Paso Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.