Would be GREAT, EXCELLENT if there wasn't smoking
23/10/2016 AirForceTraveler, Charleston, West Virginia
Our room was excellent with quality bedding, clean bathroom, spacious and well appointed with small refrigerator and microwave. Nice TV and plenty of space for our luggage. The checkin was friendly ... more
Our room was excellent with quality bedding, clean bathroom, spacious and well appointed with small refrigerator and microwave. Nice TV and plenty of space for our luggage. The checkin was friendly and fast and the breakfast bar was sufficient with excellent coffee. The only draw back for us was the stinking smoker rooms that we had to walk past to get to the elevator. With serious allergies we were hard pressed to breath without choking and wheezing. We left with a sore throat and nasal congestion. The stench was appalling. There is a nice indoor pool in a building attached to the main hotel. There is plenty of parking with easy access to the interstate (I-77) and easy drive to Amish/Mennonite Country. Easy walk to Hog Heaven and Texas Roadhouse for dinner. less
BestWesternDutchV, Front Office Manager at BEST WESTERN Dutch Valley Inn, responded to this review
Thank you so much for taking the time to write a review. Please accept our apologies on the issues that you experienced with our smoking rooms during your stay. The few smoking rooms that we have are in a designated area of our hotel, so please let us know ahead of time of any allergies so we will know not to assign you to a room close to them.
Again, our apologies. We hope you will stay with us again the next time you are in the area.