A Great Stop on Our Mini-vacation!
14/01/2018 JEddleman, Naples, Florida
Isaac was working the front desk when we checked in. He helped us determine that it would be better for us to take advantage of a special running this month that allowed us to get the room for only 1... more
Isaac was working the front desk when we checked in. He helped us determine that it would be better for us to take advantage of a special running this month that allowed us to get the room for only 10,000 points than to pay for the room using a $20 savings card that I had already earned. He told us about a full free breakfast available in the morning and checked us into a nice room. The sleeping room itself was a basic room, adequately furnished, and squeaky clean. There was a very nice flat screen TV, a small refrigerator, and plenty of outlets (including two on the desk lamp) for all of our electronic devices. I was also impressed with the condition of the bathroom; the modern tile decoration and upgraded faucets and shower head. The full breakfast exceeded our expectations. The biscuits and gravy, scrambled eggs, and sausage links were delicious! As luck would have it, after spending the day at Mesa Verde and The Four Corners area, we ended up back in Durango and checked back in to the Best Western Durango Inn & Suites for another night. Isaac welcomed us like long-lost relatives and gave us the same room we had before. I’ll post this tonight before going to bed, but we are looking forward to trying the waffles tomorrow! less
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this review
Thank you for your detailed review. Those shopping in Durango for lodging will no doubt find your input valuable and the details are terrific. Most of all, thank you for your business and for recognizing Isaac He is a terrific employee and we are lucky to have him. You have no idea how much our staff appreciates seeing their names on Social Media. He will be thrilled at your recognition.