Rooms were great, breakfast was lacking.
17/01/2017 RSI-Chris, Salt Lake City, Utah
I can't eat most of what was on the "free" menu. When making the reservation I was told it was a normal BW free hot breakfast. This "menu" shows it was not. When I asked for anything that would make m... more
I can't eat most of what was on the "free" menu. When making the reservation I was told it was a normal BW free hot breakfast. This "menu" shows it was not. When I asked for anything that would make me not sit on the toilet for the next hour I was told no substitutions and full menu price for anything else. I chose not to eat.
The room was great. Clean but a little sloppy on the tucking of the sheets. I don't really care about the ticking as clearly I will untuck them. :) less
Sandra L, General Manager at BEST WESTERN Dunmar Inn, responded to this review
I am sorry that you were not able to enjoy the Free Breakfast that we provide with your room. And I apologize if there was confusion about what we offered when you booked your room. As a full service property, a property with a Restaurant, we do not have the typical lobby style breakfast that you see offered in most hotels. Ours is a Fresh, cooked to order breakfast, with wait staff in our Restaurant. We offer a variety from just toast to oatmeal to a meal with scrambled eggs and ham, hash browns and toast. We also give coffee and juice, fresh apples, oranges and bananas and assorted granola bars. And for our customers in a hurry, a Grab n Go bag is available which has bottled water, fruit and granola bars. Our menu has usually provided something that everyone can enjoy. We are happy to know that you enjoyed your hotel room and we hope you will decide to come back.