Simply awful. A nightmare worthy bed.
23/02/2018 Randomviolinist, Chicago, Illinois
There are not a lot of choices in Dunkirk, but come on! It's 2018 and how freaking hard could it be to upgrade beds. The bed in this hotel was the most terrible bed I've ever laid on. I couldn't sleep... more
There are not a lot of choices in Dunkirk, but come on! It's 2018 and how freaking hard could it be to upgrade beds. The bed in this hotel was the most terrible bed I've ever laid on. I couldn't sleep. Yes it was hard, but it was also the kind of mattress you would expect in 1960, springs, hard, not even conforming.
Had the floor been clean, I would imagine the floor would have been preferable. Walls were stained, floors, corners dusty and dirty.
Towels...omg. There was a number of HAIRS and dirt in the folded towel! Gross.
I had the room paid for for 2 nights and ended up just leaving and getting an airport hotel so I could get the sleep I needed. Glad I did. This hotel is not a healthy place to breath, sleep, relax, focus.....it will shave days off your life I'm sure. AVOID if at all possible.
Additionally, I see many people's reviews where this was an open hotel during a snow storm....I get that, but I would imagine staying in the car in a parking lot would be more comfortable.
The tip envelope for the maid service was laughable after finding the hairs, btw....
To whoever manages this hotel, you would have a GOLD MINE if you swapped out your beds for something from this decade. less
Dustin R, General Manager at Best Western Dunkirk & Fredonia Inn, responded to this review
Thank you for letting us know about your stay.
We do normally get quite good reviews on our bedding, but everyone has their own personal preferences, so we can understand a complaint here and there. I do see you note what sounds like structural issues with the mattress in particular. I, along with the maintenance staff, are going to make it a point to check all the bedding to ensure it's integrity.
We do apologize and hope we can better serve you in the future.