Best Western Dunkirk & Fredonia Inn

We recently stayed at this Best Western while doing a road trip to the Lake Erie area. We checked in very smoothly and got a great rate. Our room was very nicely appointed and clean. I guess my only complaint it a lack of elevator. Kind of tough to carry suitcases and bags if you get a 2nd floor room. If you have mobility issues definitely get a first floor room. There was a nice small pool area with a hot tub. Breakfast was well stocked and very clean. Close to many area restaurants. An Applebees is within walking distance! less

This hotel needs a lot of TLC. Room had a weird smell to it. This smell made it a Terrible rating for me. Bathroom mirror was not clean, nor was the toilet tank lid. In the lobby was a iced water dispenser with slices of lemon. Nice idea but the device holding the water was pretty sorry looking. I would be afraid to drink from it. I would raise this hotel to maybe a 2 or 3 if they had a better housekeeper in charge, aired out & deodorized the rooms, & just replace the water dispenser. Simple, inexpensive changes you would think. less

I enjoyed my 3 nights here. Had a little trouble at first finding the driveway. Twice the people I was in the car with went in the "Exit" driveway. Absolutely hated that there was no elevator since in had a big heavy suitcase. BUt, after that, the staff was nice, helpful and did what they could to find me a good rate, to open the jacuzzi for me at midnight, to try an accommidate requests. The room was clean and spacious. They have a good breakfast which I wish I was not on Pacific time and could had made it to more than once. But, it was great that they had many items available all day. I will stay here again. less

Staff was friendly and extremely accommodating..They went out of there way to help us. The beds on the otherhand aren't the most comfortable and 2 queens in the rooms would help.Breakfast was good... less

On our way to a family reunion in W.V. we spent the night at the Best Western in Dunkirk NY. The hotel was conveniently located right off I-90. Check-in got complicated when a new employee had been left alone and wasn’t familiar with gift cards. However, after it was sorted out and we were checked in we found the room was very clean and spacious. Staff was very accommodating. But checking out became a hassle when first we were given someone else’s bill. And the. we were charged 2x on our credit card. Still trying to sort that out. less