Great other then check in!!!!
I was arriving in Dunkirk to take a certification test for my job. At check in front desk clerk was rude short and just unwilling. Informed I would be studying and all I got was well were pretty full.... more
I was arriving in Dunkirk to take a certification test for my job. At check in front desk clerk was rude short and just unwilling. Informed I would be studying and all I got was well were pretty full. Because I used my room until noon check out I must say housekeepers were very polite and considerate and quiet. Was thankful for that. Clean rooms was a big plus. less
Hotel Manager, General Manager at Best Western Dunkirk & Fredonia Inn, responded to this review
Dear Guest,
Thank you for taking the time to tell us about your experience.
Your valuable comments and suggestions for improvement are important to us.
We shall check and take effective actions on those areas.
Customer satisfaction is our highest priority.
Look forward to welcoming you again.
Sincerely,
Hotel Manager