A Grand Hotel with a friendly personality.
25/05/2016 Jaklynba, NORTHAMPTONSHIRE
This Hotel looks very grand from the outside and is continually decorated and upgraded on a rolling programme. We met the decorator who is permanently employed to decorate! Being an old building it do... more
This Hotel looks very grand from the outside and is continually decorated and upgraded on a rolling programme. We met the decorator who is permanently employed to decorate! Being an old building it does have its problems, the floor creaks badly and noise from other rooms can be a problem at times, but I still have a real soft spot for this hotel. On arrival we were offered an immediate upgrade to a room with a Jacuzzi bath, as the receptionists noted that we were staying for 5 days and she thought we would be more comfortable. She gave us excellent service throughout our stay. The room had a four-poster bed and was extremely ,spacious and well furnished. The bathroom was luxurious and the Jacuzzi a very pleasant experience. The room had some problems with electrical fuses, but this was soon sorted out by the owner. The staff were always ready to be helpful and problems were sorted out punctually. Breakfast at the hotel is very good although the service was not always consistent. We felt sometimes it was quickly delivered and at other times we waited rather a long time, but it was always delicious. We didn't eat an evening meal there, as we were visiting relatives. One disappointment was an evening event which went on after midnight. The music was vibrating through that wing of the building and we did have to speak to reception, who did try to deal with the matter. Because of this I would ask for a quiet room, if one is a light sleeper. Nonetheless we feel the Duke took great care of us and we had a comfortable stay. We will continue to use this hotel in the future. less