My partner and I stayed there for 2 nights, although the hotel was clean there were some little fine details that could have been taken up.
Cleaning - so much dust on the strip light over the sink basin,
the wall paper in the bathroom was pealing away in some parts, which really should have been picked up on room inspections, but apart from that room lovely and big,
We went for dinner on the friday and found that although there were few in he restaurant, we had to wait 20 mins for the first course, and then another 45 mins after that for the starter. We did mention it, oh mass panic ensues, with the main order we had a side order of chips they were rather burnt, we did ask for them to be exchanged, all we got I will leave there and take them off the bill, then he came back to take them away to redo, by this time half our dinner had gone, not a clue.
The main meals seemed to be going into the lounge so if you want a meal in a hurry order in the bar.
Breakfast wise - when giving your room number and you have a partner they will ask them, if like me they are your civil partner you will get a "oh ok, sorry" on both occasions with the same staff, please this is 2015.
The staff although friendly did not really have a clue, for example, last day given our order, and started on the cereals next thing we know whilst bowls in hand, breakfast arrived, and just put on the table, even though they could see we were still eating, not professional, should look first before bringing it out and plonking it on the table. All in all would not return, staff too untrained in restaurant. not really pleasant for me or my partner less