Christmas Lunch for a large group of around 100 members from a local club which raises funds for national charities.
08/12/2017 Julian S, Plymouth, United Kingdom
What a disappointment. I realise that to provide a 3 course hot lunch for 100 people is a challenge but we have used the restaurant at the Duke for many years and have never had a problem with the foo... more
What a disappointment. I realise that to provide a 3 course hot lunch for 100 people is a challenge but we have used the restaurant at the Duke for many years and have never had a problem with the food quality and quantity. Being a Christmas Lunch a large number chose the Christmas Turkey roast and I as well as a lot of other complained amongst each other that this was the worst meal we ever had. A slice of turkey rolled over a small portion of stuffing, a few sliced carrots, 3 small roast potatoes and a spoonful of red cabbage (which was actually purple). The meat was tough and tasteless and very unappetising so I and others left it on the plates.
If anyone is going to a large function at the Duke involving a mass produced meal be prepared for disappointment. I’m hoping that the club committee will find a different venue for next Christmas.
ppjadams, Manager at Best Western Duke Of Cornwall Hotel, responded to this review
Thank you for taking the time to leave a review. We are disappointed to read your comments, having had no feedback from you during your visit. The Turkey dish has been well received by the many hundreds of guests that visit us each Christmas. It is unfortunate that you did not enjoy your meal and for which we offer our apologies. The vegetables are 'silver served' to the table and as such if you require more then the server would be happy to provide. The 'red cabbage' is of course Purple in colour and only red in name, apologies if this caused any confusion. You have not mentioned the starter, dessert or lovely surroundings the hotel offers to our customers year after year. In fact I believe your event organiser has already booked for next year. I hope we can welcome you back to that event.
Best wishes for Christmas and 2018
The 'Duke' Team