21/05/2017 scdix, Wolverhampton, United Kingdom
Very nice small hotel, rooms are very nice and modern with coffee machine and Japanese toilet! Staff were very friendly and helpful. Hotel going through refurbishment and the only downside was the k... more
Very nice small hotel, rooms are very nice and modern with coffee machine and Japanese toilet! Staff were very friendly and helpful. Hotel going through refurbishment and the only downside was the kitchen was out of use during our visit so there was no room service and no proper breakfast, we had to have the picnic/ express breakfast in our room, still nice but not as expected for the price we paid and no reduction in price, would definitely stay here but would check about current refurbishment situation. Staff were apologetic about noise and banging, once all work done will be a lovely hotel. Hotel location very convenient for metro and attractions less
Nathalie D, Responsable réception at Best Western Ducs De Bourgogne, responded to this review
Thank you for sharing your feedback about your stay at Best Western Ducs de Bourgogne****.
We are currently on renovation until June 2017. We have already refurbished our rooms and soon the lobby and the breakfast room will be refurbished too.
We are glad you like our hotel for the location, the atmosphere and the staff.
Please do not hesitate to contact us directly for your future stay, we will be pleased to offer you a preferential rate with the buffet breakfast included.
Front Office Manager