Best Western Dry Creek Inn

198 Dry Creek Road, Healdsburg, California, 95448-4702, United States
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Best Western Dry Creek Inn

All the activities within Sonoma County and Healdsburg, make it a hard to decide between recreation or wine tasting while trying that new Pinot, Cabernet or Chardonnay! You will experience the best of both worlds while staying at this beautiful Heal show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
198 Dry Creek Road, Healdsburg, California, 95448-4702, United States

Reviews of Best Western Dry Creek Inn

Traveller Overview:
4.0 Rating: 2344 reviews
Excellent 31%
Very Good 37%
Average 17%
Poor 8%
Terrible 5%

StanHD1, wrote review 05/10/2020

Coronavirus Concerns

Was very disappointed with this place. Falling apart. Not clean! Large gob of hair still in the toilet. They gave me 5 different rooms all with problems. They are not inspection the rooms after they a... more

Owner Response
Aaron Krug, Owner at Best Western Dry Creek Inn, responded to this review
Dear Trip Advisor Past Guest, Thank you for posting your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. I am sorry you had concerns over the preventative measures our hotel has taken with respect to Covid-19. Our property meets or exceeds the guidelines of the CDC and Best Western's "We Care Clean" program. For example: All employees are required to wear facial coverings while on property, and provide a self assessment Covid-19 test prior to starting their shift. We provide touchless check in and check out, sanitizing stations throughout the property and each checked out room is sprayed with an electrostatic sprayer to eliminate the threat of the Covid-19, with a 24 hour hold in most cases. We require all guests while in our public areas to abide by California law and wear a facial covering and social distance. In reviewing the details surrounding your stay, it appears none of your concerns were Covid-19 related, but some poor maintenance and housekeeping practices. There is no excuse for this to happen and I will take action to have it corrected immediately. I will be sharing your feedback with both department heads and I can assure you we will take all necessary measures so this does not happen in the future. Due to all the inconveniences your experienced, I understand our Manager on Duty gave you a Complementary nights stay at our hotel. But I wanted to write your personally to assure you we greatly appreciate your feedback and I will be taking your feedback directly to our staff. Please know that the health and safety of our guests remain paramount and we are committed to ensuring the highest cleanliness standards. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (707) 433-0300. Sincerely, Erik Neztsosie General Manager Best Western Dry Creek Inn

GregandSueann, wrote review 24/09/2020

Beware of Deposit Cancellation Delays

First of all, based of earlier experiences, let me say that this property is very good, great rooms and customer service. However, if you make a reservation through the Best Western website and have ... more


arthurgates66, wrote review 30/08/2020

Fire evac

Great place under not so great circumstances. I was a fire evacuation and had nowhere to go. The staff was incredibly helpful !! They made my check in and check out painless and stress free especial... more


danielgale, wrote review 18/08/2020

Good but not great lodging option

We stayed here on a recent family getaway. The hotel is fine and a reasonably good deal for the area. It is located on the edge of town out by the highway - you can walk into town but it's a ways so r... more


atlvisitor, wrote review 10/08/2020

Great Location!

We left San Fran airport and were driving to the Redwoods and up the coast to Oregon. This hotel was perfect for our 1st night. It was quiet and had a King size comfy bed and large shower with great... more