Best Western Driftwood Inn

We had to help my 90 year old mom moved out of her house to Arizona with us. The staff was excellent and very helpful . They always asked if they could be of assistance. The room was very clean and fully stocked with everything we could possibly need. less

I would like to start out this review by saying Tanya at the Best Western Driftwood Inn in Idaho Falls is a wonderful person to deal with. I could go other places but she is so helpful and so mindful of everything that I will keep going there. Thanks so much for everything less

We drove up to Idaho Falls to attend a friend's wedding. It was during the onset of the covid-19 shut down and we were concerned about going anywhere public including staying at a hotel. When we arrived we were greeted buy a friendly young man give us our keys and also let us know when they would be serving a light dinner! We were not aware that that was available and we're very pleased about having that as well as a full breakfast the next morning. The views were great the room was clean the breakfast was great and and that evening they close down the dining room due to the worry of exposing their guests to the virus. However they provided a wrapped breakfast tray to be taken to a room the next morning. We enjoyed our stay very much and would stay there again. less

First, I must admit that I am extremely picky and couldn’t find one opportunity for improvement. Second, all staff members were welcoming, polite, cheerful, and accommodating. Third, we expected the standard BW breakfast options, which were already better than average , but to discover a made-to-order omelette bar where a most pleasant lady crafts eggs however one wants? Wow! Fourth, especially for an older facility, amazing job on the renovations, blending modern amenities with a retro environment (not to mention, spotless!). Kudos to the owners, managers, and all the staff for going above and beyond to welcome weary travelers. We will be back! less

From the time of arrival, to the time we checked out, the staff took pride in their jobs, were courteous, helpful. The room was clean, up to date and pleasant. The staff had turned the lights on and the temperature to a warm but not hot temperature in the 5 rooms we booked. Very welcoming. The gym and hot tub was lit up and welcoming (although we were late checking in and did not use those facilities). In the morning, the breakfast was excellent, the staff happy and were great cooks. There was a wide variety of foods for everyone in our group, from home made oatmeal to toasts, to pancakes and waffles...not to mention the egg area where we were cooked omlettes and scrambled eggs. I would highly recommend this location to anyone. less