Best Western Dorchester Hotel

70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada
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Best Western Dorchester Hotel

Theres no better way to explore the beauty of a region than selecting a Nanaimo hotel thats right in the heart of all the adventure.

Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western Dorchester H
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada

Reviews of Best Western Dorchester Hotel

Traveller Overview:
3.5 Rating: 742 reviews
Excellent 28%
Very Good 35%
Average 19%
Poor 10%
Terrible 5%
Rating

FairestOne, wrote review 12/11/2020

Fantastic Staff and Great Reno

This hotel is a super convenient location, which is why I selected it. Walking distance to grocery, restos and Harbour Air. My room had huge windows that overlooked the Marina and the view was beautif... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear FairestOne, Wow! Thank you so much for your thoughtful feedback and we appreciate taking your time to letting us know how your stay was. On behalf of our entire team, I'd like to sincerely appreciate your staying with us and we're glad to hear that you've enjoyed our location and the service. Your feedback will be gladly shared within our team and we will assure to keep striving to serve our guest's needs as always. We will look forward to welcoming you again on your next visit to Nanaimo! Have a wonderful day! Sincerely, Julie Park General Manager
Rating

290jaya, wrote review 11/11/2020

Perfect Location, Nice Rooms and Lovely Staff

This hotel is situated right in the downtown Nanaimo area within walking distance to the harbour, restaurants and harbour airport. So much to do around this area with amazing views from the room as we... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear 290jaya, Thank you for staying at Best Western Dorchester Hotel! On behalf of our team, I'd like to sincerely appreciate your kind comment and it will be a great honor to share your feedback with our hardworking team. We're glad to hear that you've enjoyed the hotel and the surrounding area and we'll be looking forward to welcoming you again on your next visit to Nanaimo. Sincerely, Julie Park General Manager
Rating

JAM2012, wrote review 21/10/2020

Adequate for a short stay

This hotel has a very good location, being a very short walk away from the harbour front and from downtown shops. Harbour front rooms have a good view over the harbour. The rooms appear rather old but... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear JAM2012, Thank you very much for staying with us and we appreciate your detailed feedback. Glad to hear that you've liked our harbour view rooms and enjoyed the location. We also appreciate your other comments regarding restaurant and the staff. We'll assure to keep striving to serve our guest's needs as best as possible. We hope to welcoming you again in the future. Sincerely, Julie Park General Manager
Rating

svot, wrote review 21/10/2020

Perfect

Came for a short stay, waiting for my plane leaving next day. Nice rooms, good breakfast, free parking. Coffee and tea in the room. In this Corona times they have flexible solutions. And the best of a... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear Svot, Thank you for staying with us and we appreciate taking your time to write us your feedback. We're glad to hear that you've enjoyed your stay and we appreciate your understanding of our covid solutions. We hope we can accommodate you again in the future on your next visit to Naniamo. Sincerely, Julie Park General Manager
Rating

SarahJane0488, wrote review 06/10/2020

Great location, very clean hotel

We were pleasantly surprised with this hotel - very conscientious of Covid-19 restrictions, and the rooms and common areas were kept extremely clean. Very very convenient location on the waterfront -... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear SarahJane0488, Thank you for staying with us and your feedback is greatly appreciated. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Will look forward to your future stay with us. Sincerely, Julie Park General Manager