Best Western Dorchester Hotel

We stayed here 2 nights and enjoyed the experience thoroughly. We had a bit of a hiccup at first with booking but the hotel manager, Julie, resolved the matter fully and everything went very smoothly from there. The property is older but is quite well maintained, located in the heart of downtown Nanaimo and offers outstanding views of the harbour. We had a very positive experience at check-in with Eli, who also provided excellent information to us on sites and resources nearby. I ate dinner one night at the restaurant on site - the quality of the food was good. There is a clothes store on site run by a mother/daughter pair called Fig Love - be sure to check it out as the quality of the clothing is great and its location very pleasant as you can drop your purchases upstairs in your room and run off to explore some more of the city freely. The gym is reasonably well equipped as well and very tidy. Overall our stay was pleasant and we'll stay here again when in Nanaimo. less

My wife and I recently spent 1 night here on our brief trip to Vancouver Is. We loved our 4th. floor habor view room. The two queen beds were very comfy. The view was great. The location is very nice if you want to walk a bit for a meal or the nearby casino. We did not use the restaurant during our stay. Parking is free and easy to use. The price we paid seemed reasonible compared to other properties without nice views. I'd definitely stay here again on a future visit. less

In spite of the good location in proximity to key downtown sites, this hotel with tiny rooms and somewhat tired amenities, does not meet up with BW’s usual standards in my view. Ours had the feel of a storage closet, what with the refrigerator door blocked by the foot of the bed and the clogged drain in the bathtub. Keen but overly brisk personnel does not improve this situation. less

My wife and I have stayed at the Dorchester on numerous occasions at different times of the year. We have thoroughly enjoyed the rooms which are very comfortable spacious and provide a beautiful view of the Nanaimo harbour. The Dorchester is located in the heart of Nanaimo and right across the street from one of the best sea walks on the Island. The restaurant food is more than adequate and the service is excellent as is the front desk staff. Convenient self check-in and check-out was appreciated. Parking can be a little awkward but the staff are able and willing to help. Rates are reasonable for location and amenities. less

Just spent one night to attend a wedding. Only a 20 minute taxi drive from the airport at a cost of about $35.00. Hotel is in walking distance of everything you could want. We arrived at 1:00 but check in is 3:00. The wedding started at 3:30 so we asked Eli at the front desk if he could possibly get us in a room early. Without even hesitating he started phoning the cleaning staff and within 5 minutes we had a room. Thanks Eli for the great service. Room was fine, everything we needed and a good sleep. Got up early the next morning and used the complementary computer and printer to check in for our flight home. Another good stay at a Best Western. less