Best Western Dorchester Hotel

70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada
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Best Western Dorchester Hotel

Theres no better way to explore the beauty of a region than selecting a Nanaimo hotel thats right in the heart of all the adventure.

Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western Dorchester H
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Dorchester Hotel

Traveller Overview:
3.5 Rating: 709 reviews
Excellent 27%
Very Good 36%
Average 20%
Poor 10%
Terrible 5%
Rating

Nicholas_Louie, wrote review 21/01/2020

Beautiful

Beautiful hotel right in the heart of downtown Nanaimo. Had a view of the harbour which was spectacular. Great cafe's nearby, great food in the restaurant located in the hotel. A great walk along t... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day Nicholas Fantastic to hear you enjoyed your stay with us at the Best Western Dorchester Hotel Nanaimo. Our downtown location is great for seeing the many shops and restaurants in the area. Our harbour view rooms do offer an outstanding view of the inner harbour. Thank you again Regards Erik Brook Director of Operations
Rating

ND F, wrote review 15/01/2020

Great stay at BW Dorchester downtown

Arrived on a snowy afternoon in town for business. Front desk clerk greeted me pleasantly and was checked-in very efficiently. Was upgraded to a top floor room overlooking the harbour. Hotel is a b... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day ND F Fantastic to hear you enjoyed your stay with us at the Best Western Dorchester Nanaimo. We are refurbishing our guest rooms and guest corridors, and I am so happy you enjoyed your stay in an update room. The staff truly do take pride in providing the best service to our guests. Thank you again Regards Erik Brook Director of Operations
Rating

GibsonsFruGal, wrote review 15/01/2020

Great stay

Got caught up by ferry cancellations. This hotel is right in centre, better value than it's more famous competitor across the street, welcomed our dog, free parking, good breakfast, managed to match ... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day GibsonsFruGal We are so happy that you enjoyed your stay at the Best Western Dorchester during the unsettled weather the other day. I am so happy we met your expectations with being pet friendly, matching rates, free parking and of course our free hot breakfast. The staff are truly active in reducing the amount of waste produced as possible, with changing certain ways of doing tasks and recycling and reusing. Thank you very much Regards Erik Brook Director of Operations
Rating

frannieriggers, wrote review 14/01/2020

Good price, good breakfast, great service

We stopped here for the night as the ferry was cancelled. The staff at check in were stand out and cheered us up. The room was big and the parking was free. Tea in the room as well as coffee - yay!... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day Frannieriggers Fantastic to hear you enjoyed your stay with us, due to the unfortunate weather situation causing ferry cancellations. I am so very happy to hear the front desk team cheered your up, and that the room and the amenities meet your expectations. Yes, we do offer a great free breakfast with the room rate, as well of course free parking. Again, thank you very much for staying with us at the Best Western Dorchester Nanaimo. Sincerely Erik Brook Director of Operations
Rating

ddeneire, wrote review 13/01/2020

Great value with amazing customer service!

Thanks again for making my stay in Nanaimo a very comfortable one! My kingsize bed with a harbour view was wonderful. The room was spotless and I enjoyed my sleep. I could definitely sense a high leve... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day D. Deneire Thank you very much for the kind words you posted on TripAdvisor concerning your stay at the Best Western Dorchester Nanaimo. The housekeeping team is so proud of their attention to detail and cleanliness demonstrated in your king harbour view room and other guest rooms on a daily basis. All the hotel staff truly do care about providing the best possible service while working at such a well known downtown landmark hotel. We look forward hosting you again while travelling to Nanaimo. Thank you again D. Deneire Sincerely Erik Brook Director of Operations