Well located, clean and comfortable.
11/10/2018 mundabella, Vancouver, Canada
We stayed here 2 nights and enjoyed the experience thoroughly. We had a bit of a hiccup at first with booking but the hotel manager, Julie, resolved the matter fully and everything went very smoothly ... more
We stayed here 2 nights and enjoyed the experience thoroughly. We had a bit of a hiccup at first with booking but the hotel manager, Julie, resolved the matter fully and everything went very smoothly from there. The property is older but is quite well maintained, located in the heart of downtown Nanaimo and offers outstanding views of the harbour. We had a very positive experience at check-in with Eli, who also provided excellent information to us on sites and resources nearby. I ate dinner one night at the restaurant on site - the quality of the food was good. There is a clothes store on site run by a mother/daughter pair called Fig Love - be sure to check it out as the quality of the clothing is great and its location very pleasant as you can drop your purchases upstairs in your room and run off to explore some more of the city freely. The gym is reasonably well equipped as well and very tidy. Overall our stay was pleasant and we'll stay here again when in Nanaimo. less
NanaimoResponse, Front Office Manager at Best Western Dorchester Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Front Office Supervisor
Best Western Dorchester Hotel