Best Western Dorchester Hotel

Very accommodating staff at front desk. Room was very nice overlooking harbour and downtown with super comfortable bed/s. Great amenities and comfortable environment. The water fountain in lobby was awesome too. less

Lisa and Lou part of the night staff went out of their way to be helpful, welcoming and kind after arriving late evening following a challenging day which ended with car trouble. I hope the Best Western appreciate the brilliant customer service they provide. Most appreciated by me! less

55 th birthday and travelling to Nanaimo for me, 2nd time back to Dorchester overlooking the harbour, clean, quiet hotel downtown. Excellent service from lobby desk Drew with a quick upgrade to 4th floor facing the harbour when hearing of my birthday Thanks less

Late December last year, in inclement weather, my family and I had to drive three hours to Nanaimo because of a dental/ medical emergency, finding ourselves needing a place to stay overnight. For numerous reasons - we like the Best Western brand where we have had good experiences in the past, I had previously taken my mother to this hotel for high tea en route to Ucluelet, and because of its central location - we szoned in on Best Western Dorchester Hotel in the old quarter of the city. We had never stayed a night at the hotel before but we liked the look of it when we pulled up that cold, late December evenings in our car outside. Happily , the dental/medical emergency could be resolved relatively easily, and we were able to enjoy the evening in Nanaimo. The hotel could not been more perfect for our needs -and everyone was gracious and welcoming, from the reception people, both in the evening and out the next morning, to maintenance staff in the hallways, to the breakfast staff, who were absolutely amazing. The array for breakfast was exceptional, always kept fresh and full, with staff bending over backwards to make sure the five of us had everything we needed. The terrific hot breakfast was at no extra charge The location is wonderful, situated as it is amongst a range of appealing eateries. One gets free parking in a open lot conveniently located behind the hotel, and there is a staircase at the back of the hotel which makes it very easy walking from the hotel. An added advantage is it is close to the harbour, which gives one a pleasant view of Nanaimo. It is also an easy place from which to get on to highways I have no reservations about recommending this hotel at all. A good place to stay both for a visit to Nanaimo, and en route to other places in Vancouver Island. Posted by S Fuller less

The Dorchester is well over a 100 years on it's foundations. A lot of history there. When you walk in, the surroundings are reminiscent of an British High Tea House ... white and pristine. If you like that kind of environment, then this place will be comfy for you. Our bed was very comfortable, and the room was spotless. Heat was turned on already to welcome us. Windows opened easily for fresh air, unlike some hotels that don't open at all. Staff was extremely jovial and welcoming as well. They do not have a hot tub or pool, and no bar or restaurant attached when we were there in January 2020, but should be active in March 2020. These are minuses against the pluses, for the prices charged, though. It is located right downtown at the harbour, a plus! ... and there are some nice places to visit very close, but it is limited to a few blocks. Still, is was a pleasant stay. less