Best Western Dorchester Hotel

70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada
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Best Western Dorchester Hotel

Theres no better way to explore the beauty of a region than selecting a Nanaimo hotel thats right in the heart of all the adventure.

Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western Dorchester H
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada

Reviews of Best Western Dorchester Hotel

Traveller Overview:
3.5 Rating: 736 reviews
Excellent 28%
Very Good 35%
Average 20%
Poor 10%
Terrible 5%
Rating

S288YCnancyb, wrote review 13/09/2020

Not covid-19 savvy

I spent last night at this hotel. When we arrived, the desk person was masked, behind plexiglass, and there was sanitizer available for use. So far, so good. We went down to the restaurant/bar for des... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear S288YCnancyb, Thank you for staying with us and your feedback is much appreciated. By telling us what you liked and disliked, you're helping us for improvement for our future guests. Even though Best Western is mandating the masks for all staff, our onsite restaurant is under separate ownership and we have relayed your feedback to the operators. In addition to what they're already following under CDC guideline, I'm sure they'll look into further and seek for improvement for our future guests. We hope you consider staying with us again and please feel free to reach me if I can be any further assistance. Sincerely, Julie Park General Manager
Rating

CanadianCruiser50, wrote review 13/09/2020

The place to stay in Nanaimo!

Our first time staying in Nanaimo and we were torn between staying here and the Coast Hotel next door. It came down to price. Dorchester was far more reasonable and provided free parking and is a grea... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear CanadianCruiser50, Thank you for staying with us and your feedback is greatly appreciated. I'm glad to hear that you've enjoyed your first visit to Nanaimo and we've met your expectations during your recent stay. We apologize for the K cup issue and thank you for your understanding. We'll keep striving to exceed our guest's expectations as always and hope to welcoming you again on your next visit to Nanaimo. It's been pleasure accommodating you as well. Sincerely, Julie Park General Manager Best Western Dorchester Hotel
Rating

H4100UValexandrab, wrote review 06/09/2020

Good location , terrible service

Best Western Dorchester hotel Nanaimo The hotel is nice, however the service is horrible. When we came, the AC wasn’t working. We phoned the front desk, than we came down there to check for an update.... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear Alex, Thank you for staying with us and we appreciate your feedback. On behalf of our team, I’d like to sincerely apologize for any inconvenience you have experienced. It has been reported that the AC in your room has been fixed today and I hope your rest of stay goes smoothly. Please feel free to reach me if I can be any further assistance. Sincerely, Julie Park General Manager
Rating

bluespig, wrote review 24/08/2020

Well placed near harbour.

Spent 2 nights here at the end of our Van Isle Vacay. Typical new BW rooms very comfortable and clean and good implementation of Covid protocols . We felt very safe here and heartily recommend this h... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear Guest, Thank you for your stay and your feedback is greatly appreciated. We thank you for acknowledging our effort striving to keep our Standards high to keep up with updates on COViD standards on timely manner and will continue to do so as it is our top priority to keep our guests safe. We hope to welcoming you again near future. Sincerely, Julie Park General Manager
Rating

hildar22020, wrote review 21/08/2020

Getaway 2020

Stayed at the Dorchester in Nanaimo, BC. A beautiful Hotel at the harbour. A very bright and clean elegantly modern hotel beautifully appointed. The king room overlooking the harbour was modern clea... more

Owner Response
Julie Park, General Manager at Best Western Dorchester Hotel, responded to this review
Dear Guest, Thank you for staying with us and your detailed feedback is greatly appreciated. I’m glad to hear that you’ve liked our newly renovated rooms and enjoyed your stay. I’m also happy to hear that you’ve enjoyed the food and the service from our on site restaurant Top Notch Burger. We will look forward to welcoming you again on your next visit to Nanaimo! Sincerely, Julie Park General Manager