Best Western Dorchester Hotel

70 Church Street, Nanaimo, British Columbia, V9R 5H4, Canada
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Best Western Dorchester Hotel

Theres no better way to explore the beauty of a region than selecting a Nanaimo hotel thats right in the heart of all the adventure.

Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western Dorchester H
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Dorchester Hotel

Traveller Overview:
3.5 Rating: 721 reviews
Excellent 28%
Very Good 35%
Average 20%
Poor 10%
Terrible 5%
Rating

VIzlandguy, wrote review 15/06/2020

Great first stay

I stayed at the Dorchester for work just before COVID and really enjoyed the place. It's a older hotel but very clean and convenient. I had room 329 overlooking the harbour and just down the hall was ... more

Owner Response
juliepD4686RN, General Manager at Best Western Dorchester Hotel, responded to this review
Dear VIzlandguy, Thank you for staying with us. We appreciate for taking your time to provide us your feedback and by telling us what you liked and disliked you’re helping us to deliver superior service to our future guests. We’re glad to hear that you’ve enjoyed our location, room, and little kitchenette/Laundry area on the 3rd fl and lastly our buffet breakfast. We will look forward to welcoming you again when you visit Nanaimo in the future. Sincerely, Julie Park General Manager
Rating

karibeth1979, wrote review 23/05/2020

Amazing staff

The staff is all so friendly! Booking was a breeze, followed by a swift check in. Our room was very pleasing with an amazing view. I would definitely recommend the Dorchester and plan to book more... more

Owner Response
juliepD4686RN, General Manager at Best Western Dorchester Hotel, responded to this review
Dear karibeth1979, Thank you for sharing your feedback with us. It is as always with a great pleasure to hear positive feedback from our guests. It’s been pleasure accommodating you and will look forward to welcoming you again in near future. Sincerely, Julie Park General Manager
Rating

Grant M, wrote review 19/03/2020

Very good location

The hotel was dated but remodeled. Our room was acceptable with a million dollar view of the harbor. We got an early check which was appreciated.The covid virus impacted the hours of the restaurant an... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Dear Grant, Thank you very much for posting your comments on your recent stay at the Best Western Dorchester. Some of your guest rooms do have fantastic views of the inner harbour. With the current COVID 19 crisis, it is unfortunate that we had to close our restaurant due to social distancing requirements. The staff truly do care about providing excellent service to all our guests. Regards Erik Brook Director of Operations
Rating

Inspire82103, wrote review 17/03/2020

Great new restaurant in hotel.

The hotel is lovely. Room was on the smaller side but clean and well kept. The staff is pleasant. We were very impressed by the staff and food at the new restaurant Top Notch Burgers located on the ma... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day Inspire Great to hear you enjoyed your stay with us at the Best Western Dorchester Hotel Nanaimo. I will forward your fantastic comments about Top Notch Burgers to the owner/chef. They are a great addition to our hotel. Regards Erik Brook Director of Operations
Rating

PookyCake, wrote review 10/03/2020

Warm Room + Stiff Bed = No Sleep

We ended up spending a night at the Best Western Dorchester following a booking snafu at the Coast Bastion. Going in, I was actually looking forward to the brief stay because I kind of liked the Dorch... more

Owner Response
NanaimoResponse, Director of Operations at Best Western Dorchester Hotel, responded to this review
Good Day Pookycake Thank you very much for taking the time to post your comments about your recent stay at the Best Western Dorchester, yes we are an older historic landmark property in Nanaimo, having been situated as a hotel since the early 1900's. The style of guest room is of the old traditional style of cozy and compact space with all the amenities available. The hotel staff take great pride in providing great service, value and location for all our guest. I am so very sorry that you were not in one of the recently refurbished guest rooms where the new furniture is light in colour and very sleek and contemporary but not loosing the feeling of the hotel. With all older buildings of the early of the last century air conditioning and heating technology has vastly improved. I am so very sorry that the heat was set to high for your arrival and the air conditioning unit was not functioning in the early part of this month. I will have our maintenance look at situation. Thank you again for your comments about your stay, as guest feedback is always welcome. Regards Erik Brook Director of Operations