Best Western Dorchester Hotel

This hotel is a super convenient location, which is why I selected it. Walking distance to grocery, restos and Harbour Air. My room had huge windows that overlooked the Marina and the view was beautiful. I was so impressed by the new and modern reno but was most impressed by the friendly and helpful staff. Staff was professional, super safety conscious and still managed to be warm and welcoming which was so appreciated. My stay was shorter than originally planned and I was a bit sorry to not be staying longer. I was traveling with my kitty cat which was no problem and the room even had a cute little food and water dish in the room for pets - a nice touch. Many hotels are dog friendly but do not allow cats; the Dorchester was pleased to have us both :) I did not have opportunity to dine at the hotel but it is well reviewed and was always “full” (as full as COVID protocols permit) so obviously popular even in the current climate. Highly recommend the Nanaimo Dorchester for business or leisure stays! less

This hotel is situated right in the downtown Nanaimo area within walking distance to the harbour, restaurants and harbour airport. So much to do around this area with amazing views from the room as well. The staff were so nice, and the rooms were so clean. I cannot wait to return here. less

This hotel has a very good location, being a very short walk away from the harbour front and from downtown shops. Harbour front rooms have a good view over the harbour. The rooms appear rather old but are clean and well kept. There is free parking behind the hotel. We visited during the time of Covid and felt reasonably safe, although there seemed quite a lot of people in the restaurant, and the precautions taken were not always obvious (e.g. signs on the limits on the number of people in elevators were not obvious). The hotel is fine for a short visit but nothing exceptional. Front desk service was fine and the person at the reception did go out of their way to find us a kettle. less

Came for a short stay, waiting for my plane leaving next day. Nice rooms, good breakfast, free parking. Coffee and tea in the room. In this Corona times they have flexible solutions. And the best of all, the price was reasonable. less

We were pleasantly surprised with this hotel - very conscientious of Covid-19 restrictions, and the rooms and common areas were kept extremely clean. Very very convenient location on the waterfront - perfect for catching a Harbour Air flight. Great views of the harbour straight from our window! We had a very comfortable night in an updated room - while the washroom was a little tight (perhaps because the door would hit the curved shower curtain rod), the attention to detail was nevertheless apparent and appreciated. less