Best Western Dolphin Hotel

London Road, St Ives, Cambridgeshire, PE27 5EP, England
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Room & Rates

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Best Western Dolphin Hotel

Picturesque town of St Ives

Best Western Dolphin Hotel boasts (in its own humble way of course) 67 luxury bedrooms, bar areas and a wonderful location perched on the banks of the Great Ouse in the picturesque town of St Ives in Cambridgeshire. With spectacular views of beautifu show more

Hotels Gym will be closed until further notice for refurbishment
2 pet friendly rooms available, check at time of booking. £25 per pet per day applies and a maximum of 2 small pets per room. £150.00 damage deposit which is refunded if no damage in room.
The Bar and Reception is currently under refurbishment. Work will be carried out during the day and all disruption will be kept to a minimum.
'Breakfast to go' contains various continental items which should be pre-selected the night before
Bars, Free WIFI, Gym, Pets Allowed, No Lift
There is free parking available onsite.
Pets accepted
We offer accomdation for pets, on request only
Free WIFI available throughout the hotel
Check-in & Check out14:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • Terrace Bar

Terrace Bar

The Terrace Bar offers a quality venue for relaxing beside the river in the evening, and is furnished with luxurious leather chairs, leather sofas and Freeview television.

Opening hours
Weekend times may vary


Best Western Dolphin Hotel is set in a unique location for your wedding, and is also perfect for any party or special occasion if you want to return for anniversaries or birthdays in future. Whether you arrive by car or by boat (which we can also arrange) our magical venue offers first class service and luxury accommodation in a peaceful and beautiful location. With its own private entrance, a dedicated bar, sprung wooden dance floor and private toilet and cloakroom facilities, the Meadow Suite is fully self-contained and can accommodate up to 150 people for wedding receptions, civil ceremonies or anniversary parties. We offer a range of catering options to suit your requirements.

Best Western Dolphin Hotel is licensed to allow civil ceremonies to be conducted in The Meadow Suite. Civil wedding ceremonies need to be arranged with the local registrar.

  • Registrar

For any enquiries please call James Snell and Kyle Eaton on 01480 466966


Registry office:
Cambridgeshire County Council
Lawrence Court, Princes Street, Huntingdon PE29 3P
0345 045 1363

Meetings & Events

Our friendly, helpful staff will be happy to assist with all of the arrangements needed for your event, including the supply of audio visual equipment, catering requirements and accommodation. Our Mea...

For any enquiries please contact events on 0844 387 62 40

Our friendly, helpful staff will be happy to assist with all of the arrangements needed for your event, including the supply of audio visual equipment, catering requirements and accommodation. Our Meadow Suite is a fully self-contained, purpose built banqueting and conference facility, equipped with a central sound-proof divider allowing the room to be split into two, giving maximum flexibility for your meeting or conference. For easy access as well as easy planning, the hotel is situated two miles from the A1 / A14 and is only 25-30 minutes from Cambridge and Peterborough.

Available Room Set Ups

  • Theatre
Room Theatre Classroom U-Shape Boardroom Banquet
Meadow suite 150 0 0 0 0
Terrace Bar 0 0 0 0 0

Reviews of Best Western Dolphin Hotel

Traveller Overview:
3.0 Rating: 653 reviews
Excellent 18%
Very Good 23%
Average 24%
Poor 15%
Terrible 17%

Jamie P, wrote review 01/07/2020

Very good

A beautiful hotel with a stunning riverside view. Beds comfortable, generally clean, reception is frinedly, food was "ok". Rooms were a good size. I loved it here but its still a little expenive at £1... more


dnaroadshow, wrote review 16/03/2020


Ok so the hotel is having renovation work done but despite this we had a great stay. Our room was clean and had everything we needed and the food and service was great. The steak was very very nice. ... more


Tony B, wrote review 29/02/2020

Predatory parking policy

I visited the hotel for a business meeting in November. I parked near reception but before locking and leaving my car I noticed a no parking sign. I moved the car to a different part of the premises w... more

Owner Response
Managerproperty, Manager at Best Western Dolphin Hotel, responded to this review
Dear Tony The parking lot is operated by Enterprise Parking. Hotel guests can register their vehicles at reception on a tablet and get free parking. Otherwise, parking is £2.00 for all day parking. As a visitor in a business meeting, you could have come to reception and registered your vehicle on the tablet for free parking. There are signs posted throughout the parking lot stating the parking conditions as well as a pay and display terminal when you drive in. We are sorry you received a fine. Had you notified the hotel earlier, we could have sought to void the ticket.

Bigbird1960, wrote review 28/02/2020

Good hotel and location, at time of visit it was mid way through a major refurb

At time of visit, the hotel was undergoing major refurbishment. When complete I'm sure the hotel will be excellent, for now the restaurant is temporary in a meeting room. Other areas are partitioned o... more


582deidrem, wrote review 28/02/2020


So tried out this hotel & had a very bad nights sleep. Scraping, scratching noises in the early hours of the morning coming from inside the walls or roof for about 2 hours - 1st time I have had this ... more