Best Western Diplomat Hotel and Spa

We had our wedding here, and the whole process from start to finish was fantastic- all thanks to Sheldon. Nothing was too much trouble for him, and he would reassure me if I wasn’t sure of anything. Everything was explained and discussed with us in detail. On the wedding day, everything went to plan, it was perfect. The room decoration was outstanding, just as we wanted. We were blown away. We can’t thank him enough for everything he did to make our day so perfect for us. & also thank you to everyone else at the diplomat, to the chefs for the beautiful food, and the waiters/waitresses. less

The staff were excellent and very accommodating - nothing was too much trouble for them. Royal was fantastic in helping with the preparations of the afternoon tea and on the day, Sheldon was also fantastic and very helpful. The afternoon tea party (For over 50 people) was held in the conservatory and it was decorated to a high standard. The food itself was very tasty with friendy staff and service as well. Overall, it was a very enjoyable afternoon tea with brilliant service and brilliant food. less

We just had our wedding here and cannot thank the staff at the diplomat enough, Sheldon was amazing, nothing was too much trouble, so much room all our guests were complementing how lovely everything was , the rooms were amazing, clean comfortable and spacious, food , amazing , really cannot fault this hotel. less

We enjoyed this hotel. It is well situated for visiting Swansea, Gower, Mumbles and all the coast. We had a lovely, spacious room. There is a lift with good access. We had a retaurant meal on the 1st night, which was excellent, and ate in the lounge for the next 2 nights, All the food we had was very nice. The staff were all friendly and helpful. We would definitely stay again. less

Excellent Hotel with great food and friendly staff and service. Comfortable bed and nice pool and hot tub. The food was delicious at the restaurant and so was the breakfast. Will definitely stay again. less