Arrived late for check-in, had difficulty parking because of the lack of lighting in the car park. Had to ask about WiFi as it was not explained during check-in.
Staff were polite but they did not seem to social distance and I noticed that not all of them wore face covering and also they shared the phone at reception - therefore unsure how Covid safe it was at the hotel in general.
Room was of a reasonable size however the bathroom floor (disabled room) was very slippery so very dangerous. Taps on sink were wobbly and the plug was stuck. Shower water pressure was weak and could be a lot more hotter. TV volume only went down to level 5 which was a bit too loud for me as I did not wish to disturb guest next door so I ended up switching the TV off early; this was annoying as I could not watch TV late.
On this occasion it was overall a bit better than some of the other Best Western hotels I have stayed. less