Best Western Diplomat Hotel and Spa

Want to thank Sheldon and all the staff at the Diplomat Best Western Llanelli. We hosted our daughters wedding day there on September 29th. We held the ceremony, day reception and evening event and Sheldon made it absolutely spectacular. We arrived on the Friday evening and left on Sunday afternoon after spending some time in the spa. Everyone from reception waitresses cleaning staff bar staff up to Sheldon were brilliant they couldn't do enough for us. Many many guest's came up to me throughout the day and night to say how wonderful a time they had enjoyed. certainly took the pressures of the bride and groom. so thank you so much all of you for making our weekend so special. Sue and Tony Richards less

An excellent Sunday Carvery Lunch in relaxing surroundings. Our visit coincided with the very popular annual Jazz Weekend which made for a highly entertaining afternoon and a vibrant atmosphere. Will definitely return. less

Stayed there on a package for entertainment meal and room. Spent afternoon in the small spa centre which was small but fine with a pool sauna and steam room and you can ask the attendant to get you a drink from the upstairs bar. Room was fine clean and comfortable all the staff we encountered were very helpful and friendly. After the show (West End Musical) which was very good we went into the bar and enjoyed some of the locals who came up to sing all of whom were really amazing I was totally blown away with how good they were and made a perfect end to the night. After a great nights sleep we enjoyed a very good breakfast and again staff were great. We will definitely be returning. less

My husband surprised me with a night at this hotel as they had a musical night on which he knows I love. We were checked in early afternoon by a lovely lady on reception and directed to our room. The room was pleasant and spacious and had good facilities. We took advantage of using the spa. A small but ample pool and a jacuzzi. My husband also used the sauna and steam room. Even though it’s been recently refurbished apparently, it is showing signs of needing a bit of tlc such as rusting around light fittings by jacuzzi and broken tiles. The evening meal which was part of the package was a hot and cold all you can eat buffet. I chose chicken in a sauce with rice which was delicious and that was followed by a cheesecake, also really tasty. The entertainment was great and I did enjoy it. However, we found ourselves gravitating towards the bar area where there was a group of three bloody amazing musicians plus random people being called up from their seats to do vocals. Wow!!! They were fantastic! Apparently it happens every Saturday night and the singing was of all different genres with people who have been singing anything from a few months to many years. They were such a pleasure to watch and listen to and it was 1am and many drinks later before I climbed the stairs back to the room. Breakfast was lovely and very tasty, served by a friendly lady who I had spotted working late the night before and was rushed off her feet bless her. Thank you for great service! In summary a lovely night away, comfortable room and out of this world local talent! less

The best afternoon tea we’ve had in Wales! (4 others across South Wales.) Table setting wonderful, food plentiful and delicious. Staff above and beyond - a special thank you to Isabella and Sheldon. Wholly recommended. less