Best Western Diplomat Hotel and Spa

I agree with some of the other reviewers that some parts of the hotel were a little tired but our room was spacious, clean, the decor was pleasant and the beds comfy. We had a ground floor room to the left of reception, possibly number 40 which was handy as we were popping back and fore all day. It would be great for someone who couldn’t walk very far (but the shower was over the bath) The first night the room was sweltering but the next day we found the radiator thermostat and had a much more comfortable second night. We ate all our meals at the hotel as we were there at a small corporate event. The portions were generous and the service good with plenty of choice at breakfast. I’d describe the food as decent pub grub. Every member of staff was pleasant and courteous. less

Very expensive, clean room with broken and leaking fittings. inflexible reception staff. Bar ams restaurant looked ok but did not use them. Poor value. Check in process was polite. Room was dark and having no fan or aircon available too warm. An iron in the room would have been useful had there been one. less

I stayed here before and this time I was In another Location. I found It a little more noisy than my previous visit. I stayed In the wing to the left of the Reception area. Last time I stayed In the wing above the Lounge area. Again It was a pleasant stay. A little tad overpriced for the food but It was nice. Pleasant friendly Staff and always with a smile. The Evening meals was served from 6:00 but the doors never opened until 5 minutes later. Apart from that I would stay here again. less

Top class wedding venue in Llanelli - amazing from start to finish and would recommend to anybody, the coordinator was one of a kind with superb knowledge of his business and products and assisted at every aspect of the wedding from the initial enquiry till check out the day after, the staffing team couldnt do enough for everyone and the food was fantastic, the guests were stunned at the level of service provided by the venue. Big thanks to Sheldon for making the day perfect! less

We had breakfast at the hotel earlier this week .I was not happy to be served tinned tomatoes,and the scrambled eggs were terrible.Why a chef or cook can’t prepare decent scrambled eggs beats me . I must add that the service was good less