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Best Western Diamond Bar Hotel & Suites

AAA - 2 Diamond

Rooms & Rates

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Stay at this Diamond Bar, California hotel, offering an oasis of serenity in a beautiful resort-style setting. The Best Western Diamond Bar Hotel & Suites is conveniently located to Californias Pomona Fairplex and the Los Angeles County Fairgrounds. Hotel guests have easy access to the California Polytechnic University, Mt. SAC College and other major southern California attractions including Disneyland, Raging water, NHRA, LA Rooster Road Show, Antique Car Swap meet and Knotts Berry Farm. Complete with a Japanese garden, pool and spa, this lovely hotel offers a choice of business, family or suite. All rooms are equipped with thoughtful amenities needed to make any stay enjoyable. Guests can enjoy complimentary deluxe continental breakfast, a modern fitness center and executive-style business center. This southern California hotel has earned the Best Western International award for professionalism and commitment to hotel guests. Make your reservation today at the Best Western Diamond Bar Hotel & Suites in Diamond Bar, California! Renovations are in progress at the hotel during business hours. Every effort is being made to minimize these impacts. Our elevator and pool are closed during these renovations, expected to be completed by the end of March, 2017.

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Location

259 Gentle Springs Ln
Diamond Bar
California
91765-1614
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 91765-1614

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Address
259 Gentle Springs Ln
Diamond Bar
California
91765-1614
United States


What's nearby?

Recreation

  • 25 mile(s) from Los Angeles and Hollywood

  • 1 mile(s) from California Polytechnic University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 190 traveller reviews
Rating: 5 54
Rating: 4 52
Rating: 3 31
Rating: 2 15
Rating: 1 39
Rating

EXCELLENT STAY

24/02/2017 Lynda H, United States, United States

Reasonably priced very nicely furnished and comfortable large king size bedroom. Included microwave, refrigerator, large TV desk couch chairs. Above average breakfast including pancakes,waffles, scram... more

Rating

Bad experience

17/02/2017 josesO6491GB, Harrisburg, Pennsylvania

Everything about this hotel was bad. The bad was dirty and the iron messed up my clothes. I'm never going back to this hotel or any best western ever in my life. They didn't do anything about my bad e... more

Owner Response
GM91765, Guest Relations Manager at BEST WESTERN Diamond Bar Hotel & Suites, responded to this review
Dear josesO6491GB, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards.
Rating

Drag races

14/02/2017 cyndi k, Coarsegold, California

Great place to stay when visiting this area. Clean rooms and friendly staff. Breakfast was adequate but lacking protein type items. Easy access from the freeway and lots of restaurants close by to eat... more

Owner Response
GM91765, Guest Relations Manager at BEST WESTERN Diamond Bar Hotel & Suites, responded to this review
Dear cyndi k, I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. Your feedback regarding the breakfast as this will help us to continue to improve upon the guest experience. We're glad you had a great time with us and we look forward to serving you again.
Rating

Hidden Gem

10/02/2017 659stephaniev, Irwindale, United States

I love finding places that are off the grid and wonderful, like the Best Western in Diamond Bar, CA. It is kind of secluded and hard to find the first time you get there but a lot of people don't know... more

Owner Response
GM91765, Guest Relations Manager at BEST WESTERN Diamond Bar Hotel & Suites, responded to this review
Dear 659stephaniev, Thank you for taking the time to let us know how you enjoyed your stay at BEST WESTERN Diamond Bar Hotel & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience in a reasonable cost. We hope that your next visit will be another five star experience.
Rating

Smells bad

04/02/2017 412jamala, Saint Charles, Illinois

The hotel has unfriendly staff and rooms smell bad ( like cigarettes smoke ) when I called to complain they said it's too late and I can't be switched to another room. I had to go to Auto Zone next do... more

Owner Response
GM91765, Guest Relations Manager at BEST WESTERN Diamond Bar Hotel & Suites, responded to this review
Dear 412jamala, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am so sorry that you smelled smoke in your room. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. I do hope you'll return and that we can surpass your expectations of service and accommodations.