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Best Western Diamond Bar Hotel & Suites

AAA - 2 Diamond

Rooms & Rates

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Stay at this Diamond Bar, California hotel, offering an oasis of serenity in a beautiful resort-style setting. The Best Western Diamond Bar Hotel & Suites is conveniently located to Californias Pomona Fairplex and the Los Angeles County Fairgrounds. Hotel guests have easy access to the California Polytechnic University, Mt. SAC College and other major southern California attractions including Disneyland, Raging water, NHRA, LA Rooster Road Show, Antique Car Swap meet and Knotts Berry Farm. Complete with a Japanese garden, pool and spa, this lovely hotel offers a choice of business, family or suite. All rooms are equipped with thoughtful amenities needed to make any stay enjoyable. Guests can enjoy complimentary deluxe continental breakfast, a modern fitness center and executive-style business center. This southern California hotel has earned the Best Western International award for professionalism and commitment to hotel guests. Make your reservation today at the Best Western Diamond Bar Hotel & Suites in Diamond Bar, California!

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Location

259 Gentle Springs Ln
Diamond Bar
California
91765-1614
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 91765-1614

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Address
259 Gentle Springs Ln
Diamond Bar
California
91765-1614
United States


What's nearby?

Recreation

  • 25 mile(s) from Los Angeles and Hollywood

  • 1 mile(s) from California Polytechnic University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 246 traveller reviews
Rating: 5 62
Rating: 4 65
Rating: 3 40
Rating: 2 21
Rating: 1 58
Rating

Could be better.

04/05/2018 DRGSEA, Avondale, Arizona

I have waited a couple weeks to get home to review this hotel. I was EXTREMELY mad when I checked in and I was asked for 3 ID's. Credit Card with picture, Driver's License and AAA card for discoun... more

Owner Response
Nerissa M, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites, responded to this review
DRGSEA, Thank you so much for your thorough review of our hotel's policies, layout, and accommodations of Best Western Diamond Bar Hotel & Suites Hotel. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to ensure that a similar situation does not occur in the future. We sincerely hope that we may be given a chance to change your perception of our hotel in the future.
Rating

Noise and comfort

24/04/2018 sandybristo, Oceanside, California

My experience was disappointing. The surrounding noise and the uncomfortable bed did not allow to have a good night sleep with my husband. The coach in the living room had stains and it has a bad smel... more

Owner Response
Tina M, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites, responded to this review
Dear sandybristo, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.
Rating

Do not have good sleep

05/04/2018 cindysyleung, Danville, California

Its clean, staff are helpful. Bed is comfortable but pillow is a small square cushion, if you turn/move during your sleep, your head will drop to the mattress away from the cushion (pillow). I did no... more

Owner Response
Tina M, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites, responded to this review
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
Rating

Clean and Big Rooms Good Price

04/04/2018 breezygarcia11, Placentia, California

I like coming to this hotel because the rooms are always clean and so big for all my junk. I travel heavy and l like that there is plenty of space for all my stuff. The price is perfect for me as well... more

Owner Response
Tina M, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites, responded to this review
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Rating

STAY AWAY! MANAGEMENT NEEDS A CLASS ON CUSTOMER SERVICE.

02/04/2018 Clair6799, La Quinta, California

The rooms are worse than the room at a MOTEL 6. The microwave was old and stained. There was no soap to use in sink. They provided you with a "makeup wipe". The bathtub was dirty and the bathroom s... more

Owner Response
Tina M, Guest Relations Manager at Best Western Diamond Bar Hotel & Suites, responded to this review
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.