Best Western Desert Oasis

I-10 Exit 1 S Frontage Road, Ehrenberg, Arizona, 85334, United States
based on 456 reviews Trip Advisor Logo
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Best Western Desert Oasis

Welcome to the Best Western Desert Oasis!

Come Join our New Manager Reception every Monday through Thursday from 5 - 7 p.m.! Enjoy appetizers, soda, lemonade, and water! From Quartzsite, AZ to Blythe, CA, our Ehrenberg hotel is close to al
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Desert Oasis

Traveller Overview:
4.0 Rating: 456 reviews
Excellent 36%
Very Good 31%
Average 18%
Poor 6%
Terrible 7%
Rating

MadameProfessor, wrote review 21/02/2020

Worst Best Western I've ever stayed at

My son and I went into the lobby to check in--with my service dog in full view. I was told by the manager that service dogs HAD to be on the first floor. That violates federal law. I told her that ... more

Owner Response
Discover22655935803, General Manager at Best Western Desert Oasis, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry that you felt that I was rude to you that was not my intentions. Unfortunately when we have a full house and we do not have availability for request it is hard for us to accommodate all request. Yes if you have a service animal we cannot refuse service or room to you, but the service animal still needs to be reported at check in and we still have to follow policies and procedure of hotel, you where requesting and upstairs rooms which we did not have available with the room type that you booked, when you ask to be switch to a 2 beds instead of a one bed which you had originally booked we where not able to do it because you wanted upstairs and we did not have the availability. Once again sorry for any inconvenience this could of cause you. Have a great day.
Rating

cynlouhoo, wrote review 21/02/2020

Satisfactory, but room for improvement

First mistake we made was not asking to be switched from an adjoining room as soon as we realized we were in one. However, I had overheard the guy at the front desk telling someone they only had a cou... more

Rating

jenniferd0minguez, wrote review 27/01/2020

Great place to stay.

Clean rooms, friendly staff and nice hot breakfast. Conveniently located right off of I-10. Was here on business and it was a very pleasant stay. Check in was easy. I liked the nacho bar when we a... more

Owner Response
Discover22655935803, General Manager at Best Western Desert Oasis, responded to this review
Thank you for taking the time to review our hotel during your recent stay. We are glad to hear that we have met your expectations during your stay. We are glad to hear that you enjoyed our appetizers that we serve in the evenings. We hope to see you back soon.
Rating

Shirley K, wrote review 25/01/2020

Comfortable, clean rooms

We've stayed at this hotel in January for several years. The rooms are clean, the beds are comfortable, and there is plenty of space in the room. We enjoyed the breakfast each morning. There are sever... more

Owner Response
Discover22655935803, General Manager at Best Western Desert Oasis, responded to this review
Thank you for taking the time to review our hotel. We are happy to hear that we have met your expectations during your stay. Glad to hear that you where able to enjoy our appetizers nights during your stay and that it was to your liking. We hope to see you back soon.
Rating

Anne D, wrote review 23/01/2020

An oasis on I10!

This was a very nice hotel on the I10 corridor which is a little isolated. We appreciated the laundry room and enjoyed the happy hour. Breakfast was fine although some healthier options would have bee... more

Owner Response
Discover22655935803, General Manager at Best Western Desert Oasis, responded to this review
Thank you for taking the time to review our hotel on your recent stay. We are happy to hear that we have met your expectations during your stay. We hope to see you back soon.