Stayed before, will stay again
09/10/2016 Nap85396, Buckeye, Arizona
Made reservation directly with the hotel, (I hate to see hotels lose the commission money that 3rd party web sites charge), AM shift female that took the reservation was freindly and helpful. Lady th... more
Made reservation directly with the hotel, (I hate to see hotels lose the commission money that 3rd party web sites charge), AM shift female that took the reservation was freindly and helpful. Lady that checked us in also freindly and made time to answer questions about the area. Major hail storm hit the night we stayed, 3rd shift gave me a bit of a hard time for moving my BMW under their covered entrance, even though I was not parking the car there, was sitting in it waiting the hail to stop, but she was just following her hotel policies and was not impolite. Myself being a GM from another hotel chain, I ask if I could assist her when the power went out and the highway sign blew off and Into the street. I tried to move the signage out of the road but it was to heavy so I was able to help for a while by positioning my car so that my headlights were on the sign so vehicles on the highway could see it and not run over it until PD got there. Room was clean, inviting, and all amenities worked. Think this hotel is 30 to 40 years old (I grew up in Thatcher ans always remember it being here), but the property/rooms are in really good shape... Remodeled recently? Breakfast was okay, check out staff was friendly. Would stay again. less
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review
Thank you for staying with us at Best Western Desert Inn of Safford, First off I would like to personally thank you for helping out until the PD and I could arrive. I sincerely appreciate it. We did interior renovations in 2006 and exterior in 2008, however, we the carpet in all rooms was just replaced a few months ago. Thank you for the nice compliments as I will share with my staff. We look forward to seeing you in the future.