My husband and I just returned from our 3 night stay at the Derby Inn. We had not been at this Best Western since our visit there six years ago. We were pleasantly surprised by the refurbished rooms, especially the remodeled bathrooms. Very elegant looking tub and shower and granite bathroom counter tops with new faucets. The lobby front desk area had been remodeled and looked more like a luxury hotel than one of your standard Best Western chain hotels. We were impressed with their new look, soft, comfortable beds and pillows and the cleanliness of the rooms. Plenty of soft, large bath and hand towels as well. The breakfast in the morning was very much improved with more selections like scrambled eggs, bacon, sausage, bagels, English muffins, toast, sweet rolls and waffles, plus all your standard cold choices like yogurt, cereal, juice, etc. Also, they had a customer appreciation night on Wednesday with free beer, soda, cheese spreads, and several varieties of crackers free for their guests from 5-7pm. I have never been to a Best Western where they offered this kind of hospitality to their guests. (I don't know if they have this every evening as we were only at the hotel one time during those hours.) The entire staff was helpful, and friendly and very pleasant. Also there was always coffee any time of the day and free snack bars at the front desk. Rates were very reasonable considering if was over the Thanksgiving holiday. We were extremely satisfied with every aspect of this hotel.
I just wanted to update my review from 6 years ago because of the very positive improvements made since then. We definitely would stay there again as it is now one of the BEST Best Westerns we have ever stayed at!!! less