This is a wonderfully clean and expansive property perfectly located in Eagle River. Even in the midst of the COVID-19 pandemic, this hotel and its staff went above and beyond to make our stay as comfortable as possible. Perfect example- when my wife suffered a water skiing injury and had to endure a 6 hour drive back home with her leg propped up in the backseat, the hotel was kind enough to provide a pillow to ease the pain. Also, they refunded one of our nights when we couldn't stay due to the injury. Folks, that is pure kindness and we need more of that these days.
I would go on and on about how great the pool, the hot tub, the convenient breakfast and the expansive rooms but if the staff isn't hospitable, the rest doesn't matter. Thanks BW Derby Inn, you made our stay wonderful and I hope many future customers will take my advice and make this hotel their hotel of choice in Eagle River. less