Noisy motel. Sleep in your car instead.
Hotel staff are ill equipped to prevent or control guest noise and disturbance through the night. We would have been better off sleeping in the lobby.
Moreover, because the noisy thumping and banging, heavy footfalls stomping up and down the room above us, furniture moving, teenagers lifting and dropping cases, working out, or God knows whatever else they were doing - was not being effectively resolved, my partner (exhausted and angry after hours of continuous disturbance) HIMSELF had wanted to go upstairs at 2am & ask what the hell they were doing and demand that they all shut the book up and allow us to sleep.
Having travelled all the way from the U.K. and not wanting to spend the rest of the night at a police station, I was becoming more and more anxious at the hotel's inability to control their guests and fearing what the outcome would be of tempers flaring. At Best Western, it seems, a young lone receptionist is expected to confront this problem all by herself...with no support. Come on BW, don't give unruly guests the green light to continue their poor behaviour.
The ONE respite after a traumatic and stressful night of no sleep should have been the serenity and enjoyment of the small hotel pool for guests. Instead, the pool is full of kids & loud poolside teachers (with parents occupying fully the few seats and spaces available.) The Notice that stipulates 'No yelling or loud noises' for guests seems to have no bearing where a swimming class is concerned. The owner is renting out the pool daily during school term to swimming instructors and personally benefiting from this double charging. As a hotel guest, I felt duped into booking accommodation that, on information provided, had a hotel pool for guests only. Instead, we were having to put up with 2 hours of a screeching instructor shouting less