Very rude night attendant.
05-09-2017 Cmorgan81, Taylorsville, Mississippi
Hotel room is ok. The pool is broken and the night attendant is mean and very rude. No one exudes a hospitable or friendly attitude. The lady embarrassed me in front of co workers, and she did the sam... more
Hotel room is ok. The pool is broken and the night attendant is mean and very rude. No one exudes a hospitable or friendly attitude. The lady embarrassed me in front of co workers, and she did the same to another co worker several months prior. less
ricknewyork78, General Manager at Best Western Delhi Inn, responded to this review
Our pool is closed due to reconstruction which is on our website and a sign is at the front desk. As far as the front desk clerk, she was just doing her job and is following hotel regulations. Sorry that you thought she was being rude. I know you have been back to our hotel since that incident several times and you, yourself was laughing about it and said you banned your wife from coming here anymore. After your stay here with your family and the incident happened with the play-doh in the carpet and walkway, she had to tell you and your supervisor what the problem was. The company always tells us to address any problems with the Supervisors that are here and then if need be, we contact the company. She was not trying to embarrass anyone, nor would she. As far as the other employee, there hasn't been any other problems. The only other thing was that she asked another one of the employees to take a chair inside, which is not allowed outside. The chairs are desk chairs and are not to be put on concrete. The other employee understood. Sincerely.