Best Western De Diane

Whilst traveling through France we booked this last minute (an hour before arrival) through booking.com. We new its star rating was 3* so didn't expect much but it was somewhere to rest for the night. On arrival we were met by a lovely French lady who upgraded our standard room to a superior. The room itself was still quite basic however it was spotlessly clean. The hotel is quaint and pretty. The 3 people we spoke to at reception could not do enough to help us with maps, parking and anything else we asked about. We opted to use their secure parking for 10€ across the street which was worth it. We had breakfast which is served downstairs under the hotel. The breakfast was a lovely continental buffet breakfast and the room beautiful. All in all a really nice hotel for what you pay ... not expensive, not flashy but just lovely and friendly. less

We arrived here an route from Italy to the UK and prebooked a couple of nights for a look around. First it's quite central in the town and easy to find. It has a good private garage nearby which was important to us as we had an expensive new car. The reception we received from the very sweet middle-aged lady was cordial and helpful. Realising our French was weak she did her very best in English and even offered us some helpful tourist advice for attreactions nearby. Our room (105) was spacious, comfortable and clean. It had a kettle and a nice marble tiled bathroom. Looking out to the rear it was also free of any traffic noise. What was quirky was the lack of a shower curtain around the bath and the fact there was a very pronounced slope in the floor. So much so that one side of the wardrobe had to be supported. We opted for breakfast in what must have been the cellar and it was very good and varied. There was even a fresh orange juice crushed but no cooked option, just the usual cold meats and cheese but if good quality. We got a very good price for our room and strangely like this hotel. However, the reception staff the following morning were a little cooler with us and totally incapable of speaking any English. Very odd! less

Extremely well decorated and conveniently located for tourists. Rooms are beautiful but lack a/c, which is a need in summer. Staff is very friendly and breakfasts are great. Garage is available and outside the hotel, not far though. less

Basic hotel that carries the Best Western label with very little pride and merit. Mediocre service, noisy, ventilated, mosquito-filled room (even though we received an "upgrade"). Vibrating wooden flooring and moldy bathrooms. The beds were nice, firm and large. Considering the Nivernois is a poor region of France and considering the lack of business travelers that stop in Nevers, we have to muster some understanding for the low quality/price ratio of this type of primitive and outdated lodging. less

Chose this hotel for it's location on our way to visit St. Bernadette's shrine. Hotel did not have any air conditioning, furnishings were outdated, still using brass keys to open your room. Staff on duty on our arrival hardly spoke English. They offered free wifi. Shower was in the bathtub but there was no shower curtain such that water was splashing all over the place. Room was clean; bed covers were really outdated - velvety material. Parking was across the street which you had to access by punching some code on the wall. Entering the "parking garage" was tricky. It looked like the underground of a building without any designation of some sort of where to park. less