Best Western De Anza Inn

Nice large clean room right next to front desk because it is a pet room. outdated, one heater did not work and bathtub plug was not useable for a bath. Bedroom is huge, huge closet, nice big kind size bed and a patio outside your door to let your fur babies run around. Price was outrageous for being so outdated. staff is very friendly. If you park in the back of hotel you will use one elevator to arrive at the main level of hotel. less

. Me and my husband wanted a little getaway for our anniversary . We look at this hotel and decided to book it. The staff was amazing and friendly Hotel room was huge with a fridge and microwave it was a + the bed was the best unbelievably comfortable and clean . I would definitely book again less

We stayed there for 2 days in March. We were welcomed very nicely by Juliana. The room was decent but the sheer curtains were torn and one of the hangers broken. We used the stairs instead of the elevator and the handrail was very sticky. I did not want to touch it. We told the front desk and they immediately went to wipe it down. We found later that they did wipe the rail on top but it still was sticky if you grasped it. less

The hotel in itself was decent. Nice sized room. However, the curtains weren’t in the best shape. We also didn’t sleep very well because of the pillows, but that can be attributed to personal preference. I would rate 3/5, but the customer service made it to a 4/5. We had Juliana who checked us in, and she is the exact person you want greeting you after a whole day of driving. She was very friendly and accommodating. She even gave us a card to three different restaurants and wrote her name down so we could get a free appetizer. She made the hotel experience so much better. less

We recently stayed at the Best Western De Anza for a 5 night stay with our dog. Jackie who works at reception was unbelievably helpful. We checked in late (around midnight) and she was extremely accommodating and made sure we had everything we needed, and even gave us a doggy bag for our pup. Jackie went above and beyond to make sure we were taken care of, and even made a list of local attractions for us and gave us restaurant recommendations. I cannot say enough about how wonderful Jackie was, each night we saw her she had a huge smile on her face, greeted our dog like she was her best friend and gave us all the extra supplies (towels, etc.) we could need. We will definitely be back. less