Best Western De Anza Inn

2141 N Fremont Street, Monterey, California, 93940-5242, United States
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Best Western De Anza Inn

Welcome to the Best Western De Anza Inn! Discover this pleasant Inn located in Monterey, California and just minutes away from Historic Cannery Row, Pebble Beach and the world renowned Monterey Bay Aquarium. Whether traveling for business or pleasu show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2141 N Fremont Street, Monterey, California, 93940-5242, United States

Reviews of Best Western De Anza Inn

Traveller Overview:
4.0 Rating: 988 reviews
Excellent 43%
Very Good 38%
Average 13%
Poor 3%
Terrible 1%
Rating

n_huynh3, wrote review 09/08/2020

Weekend Getaway

We stayed in rm #308 (non smoke, king size with the sofa). The AC wasn’t working properly so we opened up all the windows and was luckily enough to have the nice Monterey breeze flow through the room.... more

Owner Response
miguel renteria, General Manager at Best Western De Anza Inn, responded to this review
Thank you so much for taking the time to leave us a review. I’m so sorry to hear the room was a little warm upon your arrival. We are very fortunate to have that nice coastal breeze every night that makes the need for air conditioning very minimal so we do not have any. With COVID-19 we’ve unfortunately had to reduce our pillow count to 2 pillows per bed, but extras are available upon request. We do keep the extra pillows in deep storage so if we do run out our evening hosts are unable to gather more. I’ve upped the number of clean and sanitized pillows we have on hand so this should not happen in the future. I’m also sorry to hear your nice quiet evening was interrupted by Guest Services. We do our best to locate the noisy guests but it’s not a perfect science as we can’t enter all rooms. We’re continually working on new ways to improve this and we welcome any and all feedback. Thanks for choosing the Best Western De Anza Inn, and we hope to see you again soon.
Rating

Tumbleweed198, wrote review 12/06/2020

Not really worth it

The room was small and had what looked like a locked utility closet in it. The bed was like sleeping on an air mattress, very uncomfortable. The hotel is on a busy road so cars speeding by all night, ... more

Owner Response
miguel renteria, General Manager at Best Western De Anza Inn, responded to this review
Dear Tumbleweed. Thank you for your review, I would like to apologize for not meeting your expectations during your recent stay. Our property does offer adjoining rooms and those doors do have accessible locks that are visible to our guests. Different times of the year can greatly change the amount of traffic our location may receive. Our property is the closest hotel to the Monterey Airport and most flights do occur during the day. Although we have no control over these events, our team is always there to cater to your needs. If you are planning on traveling to our area again, please don't hesitate to contact me. My team and I would appreciate the opportunity of offering you a quitter and non-adjoining room on your next stay.
Rating

Mom_of_three2001, wrote review 10/03/2020

A Tale of Two Nights

We planned to stay for one night, but changed our mind once we go there and decided to stay another night. Our first night was in a King size bed, it was super quiet, but the water pressure was less ... more

Owner Response
Mrenteria, General Manager at Best Western De Anza Inn, responded to this review
Dear Mom of three. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us.
Rating

karenmurphy60, wrote review 27/02/2020

Monterey Getaway

Spent 3 nights here. Breakfast was good and covenient. Room was clean,larger than expected, bed was comfortable.Staff was very friendly and helpful. The location is not far from Old fishermans Wharf, ... more

Owner Response
miguel renteria, General Manager at Best Western De Anza Inn, responded to this review
Dear KarenMurphuy Your review is much appreciated. Our team takes pride in catering to our guests, I am pleased to hear we offered a great experience, you are helping us deliver a superior experience for you and other guests in the future. Our team hopes you will come back and see us again soon.
Rating

CoCoCounty, wrote review 26/02/2020

2 Night Getaway

For the price and area the accommodations are great. Very close to the beach, stores, and food options. As a Gold member of Best Western and Hotels.com I travel frequently. I used 16,000 BW rewards p... more

Owner Response
miguel renteria, General Manager at Best Western De Anza Inn, responded to this review
Dear CoCoCounty, First off thank you for being a Best Western Rewards Gold Member! Thank you for the 5-star review. I am pleased to hear we offered you a superior experience. Thank you for writing such a detailed review that we hope will influence other readers and possible guests. I appreciate you informing us of the parking lot light, our on-site maintenance has checked this off his todo list. Your Loyalty is much appreciated.