Best Western Dayton Inn & Suites

Hotel clean and attractive. However, ice maker didn’t work, heater didn’t work. Breakfast service stopped long before promised. More than an hour hot foods ran out and was not replenished. Even after being asked. We were told yes, then she left and went into the laundry room and watched the machines wash. less

Location was great for where we were going to and from. The room was clean and the bed was comfortable. However, this place is across from railroad tracks and the rooms facing the tracks were not built for buffering that kind of noise. So needless to say, we did not get a full night of sleep. There is also one ice machine THAT WORKS and it was in the lobby area...complete opposite area from my room. Totally inconvenient to say the least. less

Although this motel services work crews, I have not had any issues, with rowdy lodgers and we have been staying here for extended periods for work. Very clean motel and there a lot of places where one can eat. less

I have yet to have a bad experience at any of the hotels I ha e staid with thru the years. Staff, grounds, rooms, food always the best. If I could afford to move in and live in one of them I would. Have a restful night next time less

I recently stayed at this hotel for three nights, from 5-31-2018 to 6-2-2018. I can't remember a worse hotel in my memory. The staff is very rude. The young lady at the front desk acts as if her daddy owns the place and she is beyond reproach. After showing me how I had to jimmy my hotel room door to open it, she acted as if she was put out that I found it unacceptable that a hotel room door did not lock and unlock securely. I was SHOCKED at her lack of care for such an important safety issue. Beyond that, this property stinks. My room smelled like dirty laundry. The AC has leaves or something collected in the blower area and when it kicks on it sounds like a train is in the room. The toilet seat in this room is so loose that when you sit down on it, you feel as if you are going to fall off the toilet on to the floor. At Check-In, I was not given a rate, only told to refer to "the online company you dealt with." It was as if they are upset that people book rooms online via 3rd party services. She was VERY rude about this. I will be back in this area pretty regularly over the coming months and years. I will drive 20 miles to another town in hopes of finding a hotel that is not such a DUMP. Unfortunately, on this trip I did not have an opportunity to find another place to stay. I figured that if they won't fix something as important as a door lock on the room, they would surely not fix anything else, so I endured it and left. Upon my telling the front desk lady that I would contact BW over the door lock issue, she quickly replied that she would be happy to give me the number, so on top of being rude and lazy and not fixing things, staff at this hotel is passive-aggressive as well as rude. This hotel does NOT deserve to display a Best Western sign. BW has higher standards than that and they should investigate this property because it makes them look really, really bad. less