!!!!!!!!!!! Drivers/ Pilot Cars Stay Far Far Away !!!!!!!!!!!!!
24/08/2016 Ken A, Glenpool, Oklahoma
I stayed here last week, I came back this week, they didnt have a single this week so they charged me more. I told them that I asked for a single and was told that they didnt have any availible. So if... more
I stayed here last week, I came back this week, they didnt have a single this week so they charged me more. I told them that I asked for a single and was told that they didnt have any availible. So if I wanted the double it would be more. Like its my falt they didnt have a single. I asked for the same price and they acted like I was asking for them to pull teeth. I will say this to Drivers and Pilot Cars. Stay Far Away unless you want to pay for there lack of ability to care.They dont seem to care about anything but the money, Not the people that stay at there motel, I stay about 200 nights a year and hold a diamond BW card and I have never been treated like this before, I will never stay at this place again and I will tell everyone I work with and know to stay away, they would be better off in a cheeper motel. Atleast they care. I will be contacting BW to let them know how this place treats there diamond members. I asked the clerk to call a manager I wanted to talk to them, She text them and said that there was nothing they could do. Well I gave them the extra money because I was tired, and It will be the last time. I hope they choke on the 12 dollars because it will be the last penny they ever get from me. Dont get me wrong this place is clean and updated, but money isnt all that counts about comfort.I asked to for the manager to call me and I my gess is they got there money so I dont expect to hear from anyone.But thats ok because in the morning they will never see me again.I would rather sleep in my car or a dive motel then ever stay here again. I would probbly get better treatment. So if you want to pay top dollar and get treated like dirt STAY HERE. I never will again. less
arvinder s, General Manager at BEST WESTERN Dayton Inn & Suites, responded to this review
Dear Ken A,
Thank you so much for providing us with your thoughts regarding our hotel. Our Front Desk Staff apologizes that their positive attitude and exceptional customer service was not up to your expectations as a Diamond Member. As a friendly reminder, rates and guest requests are subject to availability at time of check-in. Have a great rest of your Thursday evening and drive safe!