Our home during Hurricane Harvey
07/10/2017 llassocs, Houston, Texas
Trying to get home during Hurricane Harvey, Dayton, Texas was as far as we could bet because the roads were flooded out in all directions. This hotel came our home for 6 days and 5 nights. I can not s... more
Trying to get home during Hurricane Harvey, Dayton, Texas was as far as we could bet because the roads were flooded out in all directions. This hotel came our home for 6 days and 5 nights. I can not say enough nice things about this place and its staff, several of whom were stranded at work and couldn't get home so they had to work for all those days and night straight. Our room as cleans and comfortable and the staff made every effort to see that it stayed that way even under the most adverse of conditions. After the first morning they ran out of anything that could be cooked for a hot breakfast because supply trucks could not get in to replenish. Nonetheless, they made sure that there was least something there to eat every morning and that there was hot fresh coffee all the time. There is a small guest laundry on site that was most useful. Most of our fellow refugees made the best of the situation and stayed pretty congenial, however, some people became very testy. The staff handled these situations professionally and with grace. I heartily recommend this hotel for cleanliness, comfort and service. I also want to give a sincere Thank You to all the staff that became our second family. less
arvinder s, General Manager at Best Western Dayton Inn & Suites, responded to this review
Thank you so much for your kind words. They mean a great deal to us considering everything we went through at the time. We are also happy to hear that you are doing well. We hope we will see you again in the future in better conditions. Have a great Sunday!