Horrible one night stay. Save money
15/06/2018 trudyg122018, White Plains, New York
We ended having to move rooms twice one night. The owners of the facility were too busy talking to his wife or parents in a foreign language to help us. There was a dog barking all night in the room b... more
We ended having to move rooms twice one night. The owners of the facility were too busy talking to his wife or parents in a foreign language to help us. There was a dog barking all night in the room beside us and the next morning the agent at desk Holly said there was nothing they could do. When leaving there was two or three kids playing in the parking lot and going into rooms with the maids. Very unprofessional. Hotel needs new ownership or management if they want to keep business. The hotel itself looks nice and remodeled. Breakfast was plain Buffett food. Nothing special. Good for a few hours but wouldn’t come back. Also had indoor pool listed but did not see one on property. less
vimalpatel, Guest Relations Manager at Best Western Dayton, responded to this review
Thank you so much for taking time out of your day to write a review of our hotel! We truly appreciate your feedback.
Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that I will be discussing your comments with our team in an effort to improve our service for future guests.
We hope that you will give us another chance to impress you the next time you are visiting the area.
Best Western Dayton