We Made Dooooooooooooooooooooo, But Would'nt Visit Again:(
FIRST of all I would like to say the husband and wife team I believe running this BW was very polite and helpful:) When we arrived and was assigned our room, it was not what we asked for:( They correc... more
FIRST of all I would like to say the husband and wife team I believe running this BW was very polite and helpful:) When we arrived and was assigned our room, it was not what we asked for:( They corrected it, yet, the second room was not cleaned from the last quest. They quickly assigned us our now third room. When we finally settled into our now third room, it looked and came off clean:) We stayed two days and thought overall the bed was comfortable:) We had plenty of hot shower water which is always nice and with good water pressure:) There is a railroad track close to the hotel and we heard the whistle blow a few times before bed and at least once during the night:( On our second night we learned the walls are thin because WE could hear the man next door snore all night longggggggggg! The train was one thing, this guy took this visit to a whole different level:( MY thinking would be since the hotel had few guests, don't room them next to each other if your hotel has thin walls. THEN while watching TV, we moved the chair closer. THAT'S when we discovered a dead roach in the corner behind the chair and a cigarette and other trash under it.........ALL leads to a lack of detail:( We stayed in a room in the back of the hotel, the security door will not latch IF you don't pull it closed. It was open every time we left or came back to the hotel:( There is a much lesser hotel right next door within 100 yards. I would go so far as to say sketchy, that doesn't help one feel good about ones security. NOT to mention the city jail/prison across the street. Also, there was people in a large area behind the hotel working on cars, it's an empty lot:( I could go on, yet, there were simply to many red flags to visit again:( As a Platinum BW customer, we left disappointed:( less
Vimal Patel, General Manager at Best Western Dayton, responded to this review
Thank you for taking the time to leave feedback for our hotel. We are sorry to hear that you did not enjoy your stay and that our hotel had so many things that you did not like. we look into the comments you gave us and we definitely look in to it . Thank you for your nice comment about our staff because they do work hard to make each guests stay is the best! We hope in the future should your travels bring you back our way that you would give our hotel another chance, thank you