Amazing stay at Best Western Date Tree in Indio!!!
So I spent last night at this hotel with my family while on vacation.a After lots of driving and a few things not going just right on my trip, I was stressing out. Most hotels were booked up or chargi... more
So I spent last night at this hotel with my family while on vacation.a After lots of driving and a few things not going just right on my trip, I was stressing out. Most hotels were booked up or charging an arm and a leg. Then, I found this Best Western and my troubles turned around!
As soon as I approached the desk to check in I was greeted warmly by the employee behind the counter, a man named Jacob. He was amazing, right off the bat! Super helpful and informative, Jacob walked my mother through all the discounts she might qualify for, and sure enough he reminded my mom of her AAA membership discount!
I was blown away by just how kind and attentive Jacob was! He addressed all of our needs, secured us a room on the first floor at our request, and even chatted with us about our trip and where we were going. He was very friendly and inviting which made our stay that much better!
It helps that the rooms were nice and clean, as were the grounds. I didn't make it to the pool, but it was open and SPARKLING clean. All around this was a great experience and I would not only come back if I were in town, but I would recommend Best Western in Indio to anyone!
Thank you so much Jacob! You deserve a raise my man! Tell Jilli I said hi for me! less
Aaron Segal, General Manager at Best Western Date Tree Hotel, responded to this review
One question: can you please write all of our press releases! Put succinctly: what you wrote--and so eloquently--conveys exactly the sort of ethos and impression that we want to convey to each and every guest who come into the Best Western Date Tree.
Our goal could not be any more saliently clear. And that is this: to provide a salubrious and serendipitous stay to each and every guest. Even more: to have exceed the expectations of each and every guest....and have them wanting to return again and again.
Yes: this is not always easy--or always possible. But make no mistake: it it what animates us all on a daily basis.
So glad we your stay was an edifying one...and that you witnessed the alacrity and bonhomie of Jacob. He is an award-winning desk agent--and we are lucky to have him with us.
Thanks again for the kind comments--and we hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.