Best Western Date Tree Hotel

81909 Indio Boulevard, Indio, California, 92201-2038, United States
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Best Western Date Tree Hotel

This full-service Indio, California hotel is a 100 non-smoking property offering convenient access to Joshua Tree National Park, the Living Desert and the Palm Springs Air Museum.

Welcome to the Best Western Date Tree Hotel where guests wil
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
81909 Indio Boulevard, Indio, California, 92201-2038, United States

Reviews of Best Western Date Tree Hotel

Traveller Overview:
4.5 Rating: 1129 reviews
Excellent 65%
Very Good 25%
Average 5%
Poor 2%
Terrible 0%
Rating

msokols, wrote review 01/12/2020

Love the desert

Needed to get away for a few days! Stayed the end of Oct./beginning of Nov. still the best hotel in Indio, clean rooms, hand sanitizer all over, everyone wearing masks and practicing social distanci... more

Owner Response
, General Manager at Best Western Date Tree Hotel, responded to this review
Msokols, Truly appreciate you coming back to the Best Western Date Tree--and taking the time to share your thoughts about our hotel. And yes: we are vociferous in adhering to all of the CDC guidelines as it pertains to COVID-19--and to making this a safe hotel for all of our guests. Appreciate you taking the time to point these new procedures out. Hope your trip out to Indio was a salubrious one. Look forward to seeing you again on your next visit out here. Stay safe!
Rating

Mrbhagav, wrote review 30/11/2020

Bit of a let down

We expected better from this BW hotel. Many issues: 1) Heating /AC was not functional, so we spent some cold nights 2) No elevator in the building - wish we were told at the front desk so that we coul... more

Owner Response
, General Manager at Best Western Date Tree Hotel, responded to this review
Mr. Bhagav, I am so very sorry to hear about the issues you encountered while staying with us. We have one simple and salient goal...and that is to exceed the expectations of each and every guest. Period. Anything less....and we have failed. We have maintenance here each day...and they certainly could have changed out the AC unit if it was not working. And yes: we certainly could have moved you downstairs if not having an elevator was not suitable for you. I do hope you can contact me directly at the hotel so that I can make this right. We value each and every guest--and we strive to have each guest wanting to come back again and again. I do hope we have another opportunity to win you back over to our hotel.
Rating

DavidK3669, wrote review 14/11/2020

Great place to stay in Indio

Happy to stay here for our annual business trip to Indio. Staff is always great, nice after a long day of the field. Big, heated pool is import. Still offer microwaveable breakfast sandwiches even... more

Owner Response
, General Manager at Best Western Date Tree Hotel, responded to this review
David, Thanks so much for going on Trip Advisor and sharing your thoughts about our hotel. We truly do have one goal that animates us all here at the Best Western Date Tree--and that is this: to exceed the expectations of each and every guest. Even more: to have them wanting to return to our hotel again and again. And yes: we have to tried to make our Grab N Go breakfast something that most of our customers will appreciate...as the normal buffet is still shut down due to local guidelines pertaining to COVID-19. Hope to see you back here at the Best Western Date Tree on your next visit out to Indio.
Rating

365stacyd, wrote review 26/10/2020

Excellent Customer Service!

Everything seemed spotlessly clean! The staff there is so helpful and professional. Aaron is doing a great job of managing the hotel. I must compliment him under these challenging times of the Corona ... more

Owner Response
, General Manager at Best Western Date Tree Hotel, responded to this review
365Stacy, We have to bellow out this simple refrain: thank you! We love reading such a positive and effusive review. And yes: it truly helps to understand what are guests like...and sometimes don't like. Bottom line: our goal is to exceed the expectations of each and every person staying at the Best Western Date Tree. Anything less...and we have failed. Thanks again for choosing the Best Western Date Tree Hotel...and we look forward to seeing you back here on your next visit out to Indio.
Rating

Banjo1957, wrote review 26/10/2020

Palm Tree Oasis in the Desert

This is the 4th time in the past year I have stayed at this hotel while traveling between California and Arizona. The main reason I love these accommodations is because they allow pets for a very reas... more

Owner Response
, General Manager at Best Western Date Tree Hotel, responded to this review
Banjo1957, You hands down will win for best moniker on Trip Advisor. That said....I see the word banjo and all that my mind kind reference is Deliverance. That said: your review is exactly the sort of feeling and ethos we want to impart to every guest who comes into the Best Western Date Tree Hotel. We truly do feel we are like a little oasis in the desert...and although we know we are not 100% perfect(and not sure any hotel can be)it is the goal of perfection that animates us all here on a daily basis. Put succinctly: we want every guest who checks out wanting to to return again and again to the Best Western Date Tree. Nice to know we now have you wanting to stay with us between your travels from California to Arizona. We value the relationship--and will strive to make each and every stay a salubrious one for you.