This is the first hotel I recommend to area visitors!
This hotel has been my choice for almost every stay in the valley for two decades. The staff at the Best Western Date Tree demonstrate a level of near mastery of the disappearing art of exemplary cust... more
This hotel has been my choice for almost every stay in the valley for two decades. The staff at the Best Western Date Tree demonstrate a level of near mastery of the disappearing art of exemplary customer service. Never once has a request or question imposed by me been responded to with anything less than courteous and speedy attention. Jacob is the professional every hotel wants at the front desk where he shines with a combination of knowledge, politeness and people skills. Other staff are equally incredible, and it all comes as a reflection of outstanding hotel management.
I am so glad the hotel is pet friendly. We had our small dog with us for our stay this time, and this proved to be the perfect choice. The nicely landscaped grounds of the hotel has ample grass areas for strolling with your dog, unlike those other hotels with nothing but asphalt. I'm also pleased this location has a non-smoking policy, eliminating the possibility of getting stuck with a room that smells like a pool hall.
I thoroughly enjoy every stay at this hotel and look forward to the next opportunity. If I were to make a small recommendation, I'd ask them to consider better signage or lighting to mark the entrance drive, since it's all too easy for tired eyes at night to miss the entrance, thereby requiring the guest to circle the block again. less
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this review
First off: love the moniker you gave yourself. It creates a mood right off the bat.
That said, let me give you a vociferous thank you for such a review. All of us here at the Best Western Date Tree strive for one simple and salient goal. And that is this: to exceed the expectations of each and every guest.
Anything less...and we have failed.
Appreciate your loyalty to our hotel--and for continuing to choose our hotel whenever your travels bring you out to Indio. One thing I can state with axiomatic certainty: every staff member here at the Best Western Date Tree is striving to ensure that each and every guest who stays here will want to return again and again.
And while we may not be able to please everyone 100% of the time(not sure any hotel can)...it is still something that animates and drives us each and every day.
Again, we truly appreciate the review and will make sure all our staff members see this. Hope to see you back here at the Best Western Date Tree on your next visit out to Indio.