03/09/2017 WB_Kelso, Newhall, California
Our stay was very enjoyable. The buildings and grounds are immaculate. Our room was pretty much standard for a Best Western, The beds were great, the furnishings well-maintained, and the AC, TV, D... more
Our stay was very enjoyable. The buildings and grounds are immaculate. Our room was pretty much standard for a Best Western, The beds were great, the furnishings well-maintained, and the AC, TV, DVD mini fridge and coffee pot all worked as advertised. The most pleasant surprise was the complimentary breakfast, probably the most complete and good-tasting one I've had in a hotel in ages. The salsa for the scrambled eggs was definitely home made and outstanding. As we were checking out, the manager, who was very friendly and helpful was conversing with another couple, in, of all things, fluent German---another surprise one would not expect out here in the desert. It made this couple's morning as German speakers are pretty rare in the U.S.
I would stay here again. less
woodyaps, General Manager at Best Western Date Tree Hotel, responded to this review
So very glad to read that your recent stay at the Best Western Date Tree was a salubrious one. We truly pride ourselves on delivering exceptional customer service--and in striving to exceed the expectations of each and every guest who comes into our property.
And yes: our Front Desk Manager, Jacob, is known for his customer service acumen--and his ability to converse in German is something that sets him apart. So glad you got to see him in action.
Thanks again for taking the time to go on Trip Advisor and share your thoughts about the Best Western Date Tree. Your review really allows us to better focus on what we are doing right--and on what we could be doing better.
Hope to see you back at the Best Western Date Tree on your next visit out to Indio.